Duties/ Responsibilities |
The Mental Hygiene Program Evaluation Specialist 3 works in an evaluation unit which is responsible for the ongoing assessment of services provided to the mentally and developmentally disabled by New York State facilities and programs.
Typical functions performed by an evaluation unit include:
- conducting standardized program reviews such as Medical Care Evaluation Studies;
- producing management information reports based on the collection and analysis of quantitative data relating to program services;
- designing and conducting studies to measure program need, process, outcome, impact, cost/benefit, effectiveness, and client satisfaction; and,
- preparing written reports for program management on evaluation results and recommended interventions.
You may also have responsibilities for supervision of clerical and professional staff as well as for the overall program. |
Minimum/Preferred Qualifications |
FOR CURRENT NEW YORK STATE EMPLOYEES:
Candidates must be reachable for appointment on the current Civil Service eligible list for the title;
OR
permanent as a Mental Hygiene Program Evaluation Specialist 3 and eligible to transfer;
OR
eligible to transfer via Section 70.1 of Civil Service Law.
OPEN TO THE PUBLIC:
Must have a bachelor's degree plus three years of program evaluation experience* in a human services setting.**
* Program evaluation experience is defined as experience in the design, development, implementation, and evaluation of methods to measure program (not individual client) needs, process, outcome, and their relationships in terms of objective criteria of effectiveness and efficiency.
Qualifying program evaluation experience is considered to be experience in which your primary responsibility is developing data collection instruments and processes, analysis, and reports for agency-wide initiatives, including: incident review patterns and trends; patient admission and discharge reports; monthly and quarterly data collection for regulatory bodies such as the Joint Commission; employee accident reports; overtime utilization; and staff retention. Such functions would involve the following activities: determining appropriate performance indicators for a program or organization; designing client satisfaction surveys; designing outcome measurement instruments and processes; aggregating and analyzing data and presenting the results of the effort in a report; designing and implementing needs assessments processes; leading or facilitating failure mode and effect analysis; root cause analysis; performance improvement projects; and reviewing organizational performance to determine the level of compliance with the standards of oversight agencies.
Non-qualifying program evaluation experience is considered to be experience in which your responsibilities include conducting assessments of individual client needs; using existing data collection instruments designed by others; evaluating goal attainment for individual clients; participating in a group analysis or improvement effort led and facilitated by others; administering psychological tests to an individual client; and program evaluation experience limited to the applicant's program(s) and/or programs that do not provide services to a significant number of individuals.
** A human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Substitution
A master's degree in business, economics, health care administration, hospital administration, public administration, statistics, quantitative analysis, organization management, or a closely related field can be substituted for one year of experience.
A doctoral degree in a field with emphasis on evaluation techniques can be substituted for two years of experience. |
Additional Comments |
Your application must describe clearly and thoroughly the component of your program evaluation experience as stated in the definition "program evaluation experience" and identify the human services setting of this experience as stated in the definition of "human services setting".
If program evaluation experience was a component of your job, but not a major component, in order to get credit for your experience, you need to indicate the percentage of time you spent on program evaluation. |
