Application Due By: 11/9/2009

Title

Agency Program Aide

Location

Unemployment Insurance Telephone Claims Center
Troy, NY 12180

Salary

 $39330 to $47905

Grade

 13

Additional Salary

 $

Classification

 Civil Service

Work Hours

Work Days

 Mon - Fri

Employment Type

 Full Time

Appointment Type

 Contingent Permanent

Jurisdictional Class

 Competitive

Bargaining Unit/MC

 ASU - CSEA

Duties/ Responsibilities

As an Agency Program Aide, you would provide program and technical support by performing a wide variety of program activities and tasks to support the work of the professional staff. Some specific tasks include establishing and maintaining various databases to monitor individual staff production, quality review, training, and timely services to customers; act as a technical resource on assigned programs and projects; and respond to report and data requests from management staff.

Minimum/Preferred Qualifications

An employee with one year of permanent competitive service in an appropriate title allocated to Grade 11 or higher may qualify for transfer pursuant to Section 70.1 of the Civil Service Law.

Additional Comments

Experience with ACCESS and EXCEL is preferred.

"Some positions may require additional credentials or a background check to verify your identity."

Contact Name

Carole Brunner

Address

Department of Labor
State Office Campus Building 12, Room 570
Albany, NY 12240

Phone

(518)457-1220

Fax

(518) 485-9495

E-Mail

labor.sm.personnel.va@labor.state.ny.us

Additional Instructions

To apply for this position, please submit a resume which details your qualifying experience. Please include your Social Security Number with your application so that your State service can be verified.