StateJobsNY

NY HELPYes

AgencyTaxation & Finance, State

TitleOffice Assistant 2 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $41399 to $50884 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 9 AM

To 5 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address W A Harriman State Office Campus

City Albany

StateNY

Zip Code12227

Minimum Qualifications
COMPETATIVE MINIMUM QUALIFICATIONS: The selected candidate must be reachable on the eligible list for this title and location under Civil Service Law, Rules and Regulations.

OR
The selected candidate must be eligible for a 70.1 transfer under Civil Service Law, Rules and Regulations.
OR
If eligible via 55 b/c please provide a copy of your active letter of eligibility with your response.
NON-COMPETATIVE MINIMUM QUALIFICATIONS: Current NYS employees with one year or more of qualifying permanent service as an Office assistant, clerical or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/38687titles.cfm
OR
One year of clerical experience.
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)
For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactory performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS titles, employees may take part in a promotion examination for which they are qualified.

Duties Description
The incumbent of this position will perform the following essential functions:

• Supervise Office Assistant 1s, assign work, help prioritize duties, review LATS and approve time off while insuring coverage of phones and duties.
• Answer calls or direct to the appropriate staff member and take messages as needed.
• Assist with FOIL Appeals
• Assist travelers with completing expense reports on Statewide Financial System.
• Enter pertinent information into computerized databases and case management systems.
• Prepare certified and overnight mail, photocopy and scan documents, organize large volumes of documents, send and receive faxes, and perform other routine clerical functions as required.
• Learn, maintain, and update skills in computer technology; manipulate an alphanumeric keyboard to utilize various computer systems and applications including tax specific applications, e-Mail etc.
• Edit, proofread and format documents, memos and letters as well as generate reports and maintain records as needed.
• Demonstrate a knowledge, understanding and correct application of standard office procedures.
• Follow Department rules and Division procedures and policy, including, but not limited to, Code of Conduct, ethics practices, security and confidentiality rules.
Adhere to the Department's time and attendance rules and regulations.

Additional Comments The Department of Taxation and Finance (DTF) strives to provide New Yorkers with the highest level of service possible. To do so, it is of the utmost importance that we recruit and retain a high-quality, skilled, and diverse workforce. Nearly 18 million New Yorkers rely on our employees to accurately apportion funds for schools, roads, medical care, security services, conservation programs, and much, much more. We are committed to administering the state’s tax system fairly, courteously, and cost effectively. We believe the way to do this is to partner the skills, creativity, and ingenuity of our workforce with the best technologies available.

Some positions may require additional credentials or a background check to verify your identity.

Name lori dean

Telephone 518 457-2365

Fax

Email Address lori.dean@tax.ny.gov

Address

Street W A Harriman State Office Campus

City Albany

State NY

Zip Code 12227