Review Vacancy
Date Posted: 03/07/18
Applications Due: 06/30/18
Vacancy ID: 49360
Position Information
NY HELPNo
AgencyTaxation & Finance, State
TitleTax Information Aide
Occupational CategoryClerical, Secretarial, Office Aide
Salary GradeNS
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $15.17 to $15.17 Hourly
Employment Type Full-Time
Appointment Type Temporary
Jurisdictional Class Competitive Class
Travel Percentage 0%
Schedule
Workweek Variable
Hours Per Week 37.5
Workday
From 8:30 AM
To 4:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Albany
Street Address W.A. Harriman Campus or 299 Wade Road
City Albany
StateNY
Zip Code12227
Job Specifics
Minimum Qualifications
Duties Description The NYS Department of Tax and Finance is actively recruiting
temporary employees. 60 credit hours of
college level coursework or 1 year of clerical support experience in a
customer service environment preferred.
Under the direct supervision of a Taxpayer Service Representative 2, duties may include, but are not limited to, the following:
• Open mail and prepare tax returns for processing
• Process payments for daily bank deposits.
• Resolve routine problems and issues.
• Receive, screen, review, and verify documents.
• Sort and distribute documents, keep appropriate records, and redirect documents as necessary.
• Establish new files by numbering forms, coding, preparing file folders, and compiling relevant material.
Update and correct records and files.
• Create routine reports, (e.g., personal and unit production, or assist in
preparation of reports by gathering data, tabulating results,
preparing simple charts).
• Operate office machinery, including photocopiers, calculators, computer printers, and scanners.
• Enter and/or retrieve information from computer databases.
• Communicate effectively both verbally and in writing.
• Create materials, including, but not limited to letters/memorandums, emails, and spreadsheets using various computer software
programs.
• Research and resolve errors and omissions on tax
returns.
• Comprehend complex agency and program policies and
procedures.
• Perform other related duties as required
Additional Comments Work schedules vary. Part time opportunities may also be available
Positions are available at our Wade Road facility in Latham, NY and
at the W A Harriman Campus in Albany, NY. Tax Information Aides
assigned to the Return Processing Center or Personal Income Tax
Bureau may be assigned to work an alternate shift, which includes
evening and weekend hours.
All positions are expected to last less than six months.
All successful candidates must be fully compliant with all Federal, State and Local Tax Laws, which includes being current with their Tax Return Filings.
Fingerprinting is required as part of the background check prior to appointment.
Some positions may require additional credentials or a background check to verify your identity.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Jeanne Hassett
Telephone 518 530-4740
Fax 518 435-8553
Email Address Jeanne.Hassett@tax.ny.gov
Address
Street W.A. Harriman Campus, Bldg 9 Room 256
City Albany
State NY
Zip Code 12227
Notes on ApplyingInterested candidates must complete and submit an applicant
history form and temporary position supplement form (resumes are
optional) located on our public website at:
https://www.tax.ny.gov/about/empopps/default.htm
If completing by mail, completed forms must be mailed to: NYS Department of
Taxation and Finance OHRM Personnel Unit W.A. Harriman State
Office Campus, Bldg. 9, Room 256 Albany, NY 12227
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