Position Information

NY HELPNo

AgencyCivil Service, Department of

TitleEmployee Insurance Examiner 1

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $40324 to $49417 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address Swan Street, Core 1

City Albany

StateNY

Zip Code12239

Job Specifics

Minimum Qualifications Reachable on the Business Services Center’s BSC Rep 1 eligible list OR eligible for a 70.1 transfer.

Duties Description The incumbent will be located in the Program Administration Unit (PAU) and will be responsible for the following duties:

• Processing transactions in the New York Benefits Eligibility and Accounting System (NYBEAS); assisting Health Benefits Administrators (HBAs) with completing enrollment transactions, and making corrections to enrollment data.

• Reviewing and sorting correspondence received from enrollees and agency HBAs and processing correspondence as per the rules and regulations of the New York State Health Insurance Program (NYSHIP).

• Handling calls from HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating employers by providing general and specific NYSHIP program, enrollment and eligibility information.

• Explaining and interpreting applicable rules, regulations, policies and/or procedures to HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating public employers via telephone or through written correspondence.

• Reconciling accounts which includes, but is not limited to, processing transactions, sending bills, and resolving discrepancies between the payroll and enrollment systems.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Maureen Holland

Telephone 518-473-4306

Fax 518-473-4331

Email Address DCSHumanResources@cs.ny.gov

Address

Street Empire State Plaza

Agency Building 1

City Albany

State NY

Zip Code 12239

 

Notes on ApplyingPlease include the vacancy ID number in your cover letter or subject of your email.