Review Vacancy
AgencyInformation Technology Services, Office of
TitleInformation Technology Specialist 2, Ref. #17942
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $52293 to $66494 Annually
Appointment Type Contingent Permanent
Minimum Qualifications One year of permanent competitive service as an Information Technology Specialist 2 OR in a position at G-16 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a position approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
Duties Description Within Chief Operations Office Network and Communications, the Information Technology Specialist 2 will assist with strategic designs, implementation, and support for new technologies for customer priority program needs. Duties include, but are not limited to, the following:
• Review agency network connectivity and access requirements
• Design, test, and implement a broad range of new network solutions, migrations, and upgrades for ITS Enterprise and remote sites
• Perform evaluations on software/hardware intended to be added or updated within the ITS Enterprise infrastructure or at ITS remote sites to ensure network continuity/compatibility
• Provide technical support, analysis, and troubleshooting for ITS staff, customers, and their business partners
• Responsible for LAN design and implementation for UniteNY VOIP deployment
• Review network deployments and recommend remediation to ensure compliance with ITS Enterprise network standards
• Keep documentation of network updated and accurate: Visio diagrams, operations procedures, training manuals, and network templates.
• Stay abreast of latest technology as it pertains to ITS infrastructure; make recommendations that fix current network design flaws and allow for growth
• Provide in-depth analysis on network data captures
• Design, implement, and maintain enterprise load balancing, firewall, switching, and routing solutions
• Use all available network tools to provide exceptional support/service to fulfill customer requirements
• Conform to ITS policies, technical, and security standards
• Participate in training related to the job
• Participate in projects and special assignments
Additional Comments Some positions may require fingerprinting.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.recruitment@its.ny.gov
Address
Street NYS Office of IT Services
Empire State Plaza, P.O. Box 2062
Notes on ApplyingTo apply, please submit a resume and cover letter attention Amy Sacco indicating that you are applying for Information Technology Specialist 2, Ref. #17942. Please clearly indicate how you meet the minimum qualifications for the position. Your Social Security number may be required to confirm your eligibility.