StateJobsNY

NY HELPNo

AgencyGeneral Services, Office of

TitlePrincipal Clerk

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $44135 to $53606 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 50 Wolf Road

City Albany

StateNY

Zip Code12205

Minimum Qualifications Employees who have permanent status in the posted title and are interested in reassignment, OR employees who meet the qualifications stated below are encouraged to respond to this posting.

70.1 Transfer
One year of permanent competitive or 55 b/c service in a clerical, secretarial or paraprofessional title at salary grade 12 or above and meet transfer eligibility requirements.

A comprehensive list of titles approved for transfer to Principal Clerk is available for review in the Division of Human Resources Management.

Duties Description The incumbent will be assigned to the Business Services Center (BSC) Human Resources Unit and will perform a variety of duties in relation to processing HR transactions. Duties may include, but are not limited to:
• Supervise clerical staff, lead daily “huddles” for team members and assign work as appropriate.
• Ability to multi-task using various systems and databases to provide excellent customers service in a performance driven culture.
• Process HR transactions in various HR systems including HCM, LATS, NYSTEP, NYBEAS, and PayServ in accordance with BSC performance metrics, the Department of Civil Service and Office of the State Comptroller rules and regulations as well as employee collective bargaining agreements and customer agency internal guidelines.
• Resolve problematic transactions by working with employee customer, agency personnel liaisons and, if appropriate, control agencies (i.e. Department of Civil Service, Governor’s Office of Employee Relations, Office of the State Comptroller).
• Conduct both written and telephone communications and prepare correspondence to customers, personnel liaisons, and program administrators in response to their questions and requests.
• Give advice and assistance in the performance of complex tasks related to the assigned service line.
• Consistently provide quality customer service to all Business Service Center customers (i.e. customer agencies, state employees, personnel liaisons, etc.).
• Preferred knowledge and experience in New York State HR systems would be beneficial. Previous database and Excel spreadsheet experience ideal.

Additional Comments FREE PARKING is available

Some positions may require additional credentials or a background check to verify your identity.

Name Rebecca Jeffers Burgos

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

40th FLoor, Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.