StateJobsNY

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 3, Ref # 17099

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $67703 to $85635 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 80 South Swan Street

City Albany

StateNY

Zip Code12110

Minimum Qualifications One year of permanent competitive service as an Information Technology Specialist 3 OR in a position at G-21 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a position approved for transfer via Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Duties Description The Information Technology Specialist 3 will serve as a lead analyst in the support of the Integrated Justice Architecture Board’s Integrated Portal Suite. The incumbent is responsible for directly communicating with, but not limited to, DCJS Operations Unit, Civil and Criminal agencies such as The Office of Court Administration and the FBI, offices under the DCJS umbrella such as SCOC, OPCA, ORJP, OVS in order to identify, analyze and prioritize application issues dealing with our core businesses. As such, the incumbent of this position serves as both business analyst, eliciting and extracting business requirements and documenting such requirements and as the quality assurance specialist responsible for test plan development, test case documentation, test execution and defect tracking throughout the software development life cycle. Additionally, the incumbent serves in support of the agency’s Customer Contact Center to troubleshoot and address statewide issues.

The Information Technology Specialist 3 develops and maintains system documentation related to the ongoing support of our highly available critical systems. The incumbent is called upon to train and support operational staff in the varied business requirements in their area of expertise through user acceptance testing. The incumbent of this position, therefore, will contribute crucial business knowledge, as well as develop the associated documentation and conduct application testing support of such.

The Information Technology Specialist 3 may be asked to supervise Information Technology Specialist 2 state staff and possibly consultant staff. This individual will be actively involved in a multitude of project development initiatives and will be required to perform direct supervision of testers on associated projects and support efforts.

Additional Comments Some position may require fingerprinting.

Some positions may require additional credentials or a background check to verify your identity.

Name Amy Sacco

Telephone 518-473-0398

Fax 518-402-4924

Email Address HR.recruitment@its.ny.gov

Address

Street NYS Office of IT Services

Empire State Plaza, PO Box 2062

City Albany

State NY

Zip Code 12220

Notes on ApplyingTo apply, please submit a cover letter and resume attention Amy Sacco indicating that you are applying for Information Technology Specialist 3, Ref. #17099. Please clearly indicate how you qualify for this position. Your Social Security number may be required in order to confirm your eligibility.