Review Vacancy
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $33306 to $40936 Annually
Minimum Qualifications You must be a current New State employee to be considered for this position. Candidates must be reachable on the current Civil Service eligible list for this title, or have one year of permanent, competitive class service in a title eligible for transfer under Section 70.1 of the Civil Service Law. Examples of eligible titles: Calculations Clerk 2, Senior Mail and Supply Clerk and Keyboard Specialist 2.
Duties Description • Handling the main switchboard incoming calls: answer routine questions (claims, underwriting, location), route calls to appropriate individual , department, or office;
• Handle all incoming mail: open mail, route high level mail, in-stamp mail, sort mail by department, destination
• Process and distribute interoffice mail to appropriate offices via office courier.
• Perform searches for claim numbers, policy numbers and enter on correspondence
• Monitor and oversee supplies: maintain log of employee requisitions; distribute supplies, re-order when necessary
• Responsible for handling of all outgoing mail: prepare envelops for mailing; run mail through the postage machine (Pitney Bowes or NeoPost
• Maintain mailing machine and arrange for maintenance and repairs
• Welcome visitors: interview candidates, policyholders for audits - The switchboard staff often is the initial, and sometimes only contact with our customers
• Provide records to vendors
• Alert Business Manager and Management Team to office issues
• All of the above performed in a highly professional and competent manner
Additional Comments Please indicate your current Civil Service title in your cover letter.
Some positions may require additional credentials or a background check to verify your identity.