Review Vacancy
AgencyInformation Technology Services, Office of
TitleInformation Technology Specialist 2, ref. #14868
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $52293 to $66494 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2, G-18; OR who are in a position at the G-16 level or above and deemed administrative under Section 52.6 of the Civil Service Law; OR in a title approved for transfer under Section 70.1 of the Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two grades.
Preferred Qualifications:
• Experience collecting and documenting business requirements
• Excellent organizational and communication skills
• Ability to work independently but also thrive in a team environment
• Experience with Microsoft Office Suite 2010 or higher
Duties Description The Information Technology Specialist 2 will provide technical support and automation for the Human Resource Services office. The incumbent will work with stakeholders to collect and document requirements, and assist in the design of new systems to track and automate workflow. The Information Technology Specialist 2 will also participate in testing, deliverable acceptance, and development of support and training documentation.
Duties will include, but are not limited to, the following:
• Develop and maintain an interactive database system for recruitment action, onboarding, and other staffing processes, overseeing training and access
• Collect and document business and functional requirements
• Prepare clear and concise documents outlining requirements, workflow, use case documents, testing, and training plans
• Create process flows and process models for the as-is and to-be business processes or functions, as needed
• Document any business process improvement solutions
• Update and maintain HR templates used throughout the agency to communicate changes between program and HR
• Assist with updates to information for HR Liaisons and HR topics on the internal agency website
• Provide on-going support, documentation, and training for users
Additional Comments Some positions may require fingerprinting.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.Recruitment@its.ny.gov
Address
Street NYS Office of IT Services
Empire State Plaza, PO Box 2062
Notes on ApplyingTo apply, please send a cover letter and resume to the attention of Sharon Rutledge and indicate that you are applying for Information Technology Specialist 2, ref. #14868. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required in order to confirm your eligibility.