Review Vacancy
AgencyEducation Department, State
TitleInformation Technology Specialist 4 (Open to New York State Employees Only), Box PIMS-153/01748
Occupational CategoryNo Preference
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $75243 to $94834 Annually
Appointment Type Contingent Permanent
Street Address Office of Performance Improvement and Management Services
Information Technology Services
Minimum Qualifications MINIMUM QUALIFICATIONS: Candidates must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 4 OR have one year of permanent competitive or 55b/c service in a title SG-23 or higher eligible for transfer under §52.6 or §70.1 of the Civil Service Law OR be reachable on the eligible list for Information Technology Specialist 4.
Duties Description The New York State Education Department’s (NYSED) Office of Information Technology Services (ITS) is seeking applicants for the position of Information Technology Specialist 4. ITS is the service unit responsible for fulfilling the information processing needs of offices throughout NYSED. The incumbent of this position will support NYSED’s Office 365 e-mail system and network access management and perform advanced technical work, as well as manage the coordination of complex projects involving various ITS technical units, NYSED program offices, other NY State agencies, and vendors. Duties of this position will include, but not be limited to, the following:
• Manage, monitor and support the Office 365 e-mail system;
• Conduct analysis and testing associated with new features and upgrades to the Office 365 e-mail system;
• Apply agency defined security policies and measures with regard to Active Directory;
• Provide expert level technical support to the Help Desk regarding e-mail and file access issues;
• Communicate with NYSED staff regarding system changes and service outages via NYSED ANNOUNCE e-mails;
• Participate in development and maintenance of NYSED’s defined Active Directory network access/security administration procedures;
• Coordinate the management of New York State Directory Service account identities;
• Develop detailed technical procedures and documentation for Office 365 and iPhone e-mail access;
• Support e-mail apps on iPhones;
• Execute e-discovery activities in support of NYSED operations;
• Install, configure and manage the Accellion secure file transfer software; and
• Install and configure the mobile device management software (i.e. ActiveSync and MobileIron).
Additional Comments CONDITIONS OF EMPLOYMENT: This will be a permanent-contingent appointment. The position may require working beyond normal business hours and/or on-call evenings and weekend work.
*Salary leads to $94,834 through annual performance advances.
APPLICATION DEADLINE: Qualified candidates should send a resume and letter of interest by April 27, 2015 to omsjobs@nysed.gov (E-mail submissions are preferred). Please include the Box number (PIMS-153/01748) of the position in the subject line of your email to ensure receipt of your application.
Some positions may require additional credentials or a background check to verify your identity.
Name Office of Human Resources Management
Email Address omsjobs@nysed.gov
Address
Street NYS Education Department
89 Washington Avenue, Room 528EB
Notes on ApplyingAPPLICATION DEADLINE: Qualified candidates should send a resume and letter of interest by April 27, 2015 to omsjobs@nysed.gov (E-mail submissions are preferred). Please include the Box number (PIMS-153/01748) of the position in the subject line of your email to ensure receipt of your application. Please like us on Facebook.