Review Vacancy
AgencyHomeland Security and Emergency Services, Division of
TitleCommunications Specialist DHSES
Occupational CategoryNo Preference
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $40172 to $49041 Annually
Minimum Qualifications Provisional Pending Examination:
High school diploma and two years experience as a dispatcher or 911 operator in one or a combination of the following: emergency services, police, fire, public safety, military service, public utilities. Experience must include the analysis of multiform open source information to identify and confirm the impact, priority, scope and type of assistance required ensuring that appropriate response notifications are transmitted.
Permanent - 70.1 Transfer:
One year of permanent competitive service as a Communications Technician 1, SG-10.
Duties Description The Communications Specialist DHSES monitors, analyzes, prioritizes and reports critical information obtained from a wide variety of sources to federal, state and local government officials, emergency responders, agency partners and the public on a 24/7 basis with the operations of the New York State Watch Center (NYSWC) and State Emergency Operations Center (SEOC). The incumbent will:
• Prepare daily operational briefings to include information gathered from federal, state and county sources, regional activities, noteworthy news, weather, transportation, utilities and GIS mapping.
• Monitor multiples sources of information for situational awareness of incidents that may adversely impact areas of New York State, require a multi-agency response, and/or require an OEM response.
Communicate with state, federal and local officials, agencies and organizations to confirm the nature scope and impact of incidents.
• Serve as Office of Emergency Management’s (OEM) first point of contact for all State Agency Liaisons in regard to any Local/County/State/National and International Incidents, Emergencies or Disasters.
• Collaborate in the development, implementation and maintenance of guidelines, policies, procedures, training records and training materials.
• Receive, disseminate and log emergency technical information from multiple voice/data landline, microwave, fiber optic cable, radio and satellite networks.
• Maintain contact info, operational databases and complex communication systems.
• Assess and evaluate information using educational and background ability to reason clearly and make sound judgments.
• Expedite and disseminate emergency information according to established policies and protocols.
• Receive incoming calls for emergency assistance and dispatch information to appropriate location.
• Provide routine equipment and software support to field deployed staff.
• Track weather reports via the NY State Police Information Network (E-Justice).
• Inform appropriate counties of weather conditions via the National Warning System (NAWAS).
• Assist and participate in the activation of the Emergency Operations Center (EOC).
• Act as the SEOC Message Center during activations.
• Possibly be deployed to the field during activations.
Operational Needs:
These positions are based on a 365 day, 24/7 operation. Based on the level of activity and staffing level requirements, the incumbent will be asked to work additional shifts on short notice.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HRresumes@ogs.ny.gov
Address
Street NYS Office of General Services, HRM
40th Floor Corning Tower, Empire State Plaza
Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.