Review Vacancy
AgencyInformation Technology Services, Office of
TitleInformation Technology Specialist 3, Ref # 15062
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $67703 to $85635 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 3, G-23, OR in a position at the G-21 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.
Preferred Qualifications:
• Excellent communication skills and strong organizational skills;
• Ability to work efficiently in a team environment;
• Experience with Health Care data such as Medicaid, Episodes of Care and the Health Insurance Portability and Accountability Act (HIPAA) protected data;
• Familiarity with defect tracking in HP Quality Center.
Duties Description Reporting directly to an Information Technology Specialist 4, SG- 25, within the Health Cluster, the incumbent will perform the duties listed below.
Duties include, but are not limited to:
• Identify, analyze and resolve data and system issues; Responsibilities might include replicating user-reported defects in the development environment, collaborating with development staff to finalize system changes, and entering defects into HP Quality Center;
• Coordinate application migrations to Quality Assurance (QA) and Production platforms by entering change requests into Service Now, attending change control meetings, organizing efforts between service management staff (database administration, LAN, workstation support and information security), contacting the project leads of other groups that might be affected by the migration, testing and comparing the servers post-migration, and verifying functionality;
• Provide third-tier support for the New York State Incident Management and Reporting System (NIMRS) and Open Dental helpdesk and respond to direct requests for assistance from Office of Mental Health (OMH) staff. Tasks might include performing data analysis and corrections, writing SQL queries using Oracle 11g to produce ad hoc reports, and providing technical assistance;
• Maintain and enhance the NIMRS and Open Dental applications by making changes to the code, performing DEV builds, updating database structures and procedures, and managing security;
• Develop and/or assist with the development of test data and test plans based on functional requirements; Coordinate and participate in functional, performance, regression and user acceptance testing; Document anomalies and issues in HP Quality Center and communicate them with the team effectively;
• Lead and/or participate in meetings with IT staff and OMH business owners;
• Prepare and/or update written documentation such as business and functional requirements, technical specs, test plans, systems architecture, Use Cases, flow charts, user manuals, etc., as required.
Additional Comments This is an Office of Information Technology Services (ITS) position in the Health Cluster.
Some positions may require fingerprinting.
Some positions may require additional credentials or a background check to verify your identity.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.recruitment@its.ny.gov
Address
Street Empire State Plaza, Swan Street Building, Core 4
ESP, PO Box 2062
Notes on ApplyingTo apply, please submit a resume and cover letter indicating that you are applying for Information Technology Specialist 3, Ref. #15062. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm your eligibility.