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Review Vacancy

Date Posted 06/24/15

Applications Due07/04/15

Vacancy ID21945

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 2 ref #16730R

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $52293 to $66494 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address State Office Campus

Building 22

City Albany

StateNY

Zip Code12210

Minimum Qualifications This position is open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2, G-18 OR in a position at the G-16 level or above deemed administrative under Section 52.6 of the Civil Service Law OR in a title designated appropriate for Section 70.1 transfer of the Civil Service Law such as Supervising Computer Operator, G-18. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

Duties Description Within the Business Analysis and Quality Assurance Unit of the Public Safety Cluster’s Business Solutions Bureau, the Information Technology Specialist 2 will provide timely and expert support to customer agencies. Duties include, but will not be limited to, the following:
• Conducts or assists in business/systems analysis and quality assurance activities
• Elicits and documents business system requirements and documents those requirements in system use cases
• Assists in analyzing the impact of implementing new or modified systems on computer resources and other agency programs
• Responds to user help desk requests or referrals of system/application related problems
• Maintains existing system use case documentation, managing change requests for system enhancements or defect remediation
• Creates functional/system test plans based on system requirements, creates/identifies test data and test scenarios
• May document processing flows and data requirements from an IT perspective
• Executes functional tests based on formal test plans
• Participates in meetings and works with customers, users, vendors and consultants to identify IT solution options
• Facilitates and conducts User Acceptance Testing activities to obtain user signoff on system behavior

Additional Comments Some positions may require fingerprinting.

Some positions may require additional credentials or a background check to verify your identity.

Name Amy Sacco

Telephone 518-473-0398

Fax 518-402-4924

Email Address HR.Recruitment@its.ny.gov

Address

Street NYS Office of Information Technology Services

Empire State Plaza, PO Box 2062

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please send a cover letter and resume by e-mail, fax, or post office mail to Amy Sacco, indicating that you are applying for the position of Information Technology Specialist 2, Ref. #16730R and describing how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm your eligibility.

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