Review Vacancy
AgencyInformation Technology Services, Office of
TitleInformation Technology Specialist 2 ref #16730R
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $52293 to $66494 Annually
Appointment Type Contingent Permanent
Minimum Qualifications This position is open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2, G-18 OR in a position at the G-16 level or above deemed administrative under Section 52.6 of the Civil Service Law OR in a title designated appropriate for Section 70.1 transfer of the Civil Service Law such as Supervising Computer Operator, G-18. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
Duties Description Within the Business Analysis and Quality Assurance Unit of the Public Safety Cluster’s Business Solutions Bureau, the Information Technology Specialist 2 will provide timely and expert support to customer agencies. Duties include, but will not be limited to, the following:
• Conducts or assists in business/systems analysis and quality assurance activities
• Elicits and documents business system requirements and documents those requirements in system use cases
• Assists in analyzing the impact of implementing new or modified systems on computer resources and other agency programs
• Responds to user help desk requests or referrals of system/application related problems
• Maintains existing system use case documentation, managing change requests for system enhancements or defect remediation
• Creates functional/system test plans based on system requirements, creates/identifies test data and test scenarios
• May document processing flows and data requirements from an IT perspective
• Executes functional tests based on formal test plans
• Participates in meetings and works with customers, users, vendors and consultants to identify IT solution options
• Facilitates and conducts User Acceptance Testing activities to obtain user signoff on system behavior
Additional Comments Some positions may require fingerprinting.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.Recruitment@its.ny.gov
Address
Street NYS Office of Information Technology Services
Empire State Plaza, PO Box 2062
Notes on ApplyingTo apply, please send a cover letter and resume by e-mail, fax, or post office mail to Amy Sacco, indicating that you are applying for the position of Information Technology Specialist 2, Ref. #16730R and describing how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm your eligibility.