Review Vacancy
AgencyInformation Technology Services, Office of
TitleDeputy Cluster Chief Information Officer
Occupational CategoryI.T. Engineering, Sciences
Bargaining UnitM/C - Management / Confidential (Unrepresented)
Salary RangeFrom $106164 to $130000 Annually
Minimum Qualifications 12 years of experience in the field of Information Technology, 3 years must have included acting in a management capacity.
General experience must include: systems development and implementation, business process reengineering, application development and data management, and planning and directing major technology projects. Knowledge of IT procurement and budgeting within a government or a not for profit organization and interagency/intergovernmental IT management is preferred. Experience running a large operations environment a plus.
A Master’s degree may be substituted for up to four years of general experience.
Duties Description Transforming the Citizen experience:
The NYS Office of Information Technology Services (ITS) was established by the Administration in 2012 to transform the IT services provided to State Agencies and citizens by consolidating IT service delivery across all New York State Agencies. The creation of a consolidated ITS provides New York State with the ability to optimize IT investments across all of state government, and to advance industry best practices while sustaining service delivery to partner agencies and enhancing service to citizens.
We are now more than 2 years into an ambitious multi-year transformation of NYS technology function. The Administration has given ITS a mandate to both transform itself and to be a major enabler in transforming the way we serve citizens. We believe our employees are our most important asset in achieving this and seek creative, motivated individuals to contribute to this effort. We work as one connected community of technology professionals with opportunities for our employees to build new skills, achieve a higher degree of mastery, and take on bigger challenges. We look for innovative solutions that anticipate our partners’ needs, extending into the “foreseeable future”. We maintain a working environment that empowers our employees to think and act creatively in the best interest of our organization, agencies and citizens.
There is huge potential for ITS to contribute to a step change not just in the cost of providing services but also to significantly improve the experience citizens have with state government. ITS is currently ‘home’ to approximately 4,000 professionals who handle the delivery of the full range of information technology services to over 50 partner agencies including Tax, Health, Justice, Human Rights, State Police, State Parks, Agriculture and Markets, DMV, Workers Compensation, Civil Service and Veterans Affairs with responsibility for IT expenditure of over $1.5bn per year.
We are seeking innovative, high impact technology professionals with a ‘can do’ attitude to join our leadership team and play a key role in this journey.
Duties:
Under the direction of the Cluster Chief Information Officer (CCIO), or Chief Operations Officer (COO), the Deputy Chief Information Officer assists the CCIO/COO in directing a consolidated IT organization that serves the needs of all agencies; collaborates with an executive board of agency Commissioners and their Deputies to ensure that IT activities align with their agendas and needs; participates in IT strategic planning and governance programs to ensure alignment of IT services and investments with agency business needs; provides initial oversight of the portfolio of IT investments and provides recommendations to the CCIO/COO; ensures allocations of IT resources within agencies are monitored appropriately; works with the CCIO/COO in developing long and short term goals for agencies and collaborates across groups to maximize resources. Informs the implementation of enterprise IT policies, programs and services. Duties include, but are not limited to:
Oversees the planning, development, delivery and operation of IT services and initiatives consistent with the IT Strategic Plan.
• With the CCIO/COO, participates in Governance Board and provides recommendations to the Board’s activities relative to IT investment decisions, budget planning and project portfolio management.
• Reviews the framework for all new projects including budgets, staff resources, hardware and software needs.
• Develops strategies for identifying shared services and outcomes within cluster agencies to better leverage resources.
• Ensures that business needs of customers are considered throughout the project lifecycle.
• Develops and implements communication plans which include customers, IT staff, enterprise executive staff, and other CIOs.
• Takes the lead in operational escalation to ensure services delivered meet customer expectations.
Collaborates with agency Commissioners and agency program directors to align IT investments, services and projects with cluster agency business needs and priorities as well as ensuring that appropriate customer service levels are being maintained.
• Participates in the Cluster Executive Board (CEB) to provide an executive-level forum for cluster strategic planning, investment decision-making and setting priorities for significant cluster technology project.
• Participates in the development and regular updating of an IT Strategic Plan for the cluster.
• Meets regularly with the agency Commissioners or other leaders to ensure communication regarding ITS initiatives which impact the agencies is proactive and informed.
Assists the CCIO/COO in working with executives, program directors and IT staff to identify opportunities for sharing IT services across agencies.
• Identify programmatic commonalities and synergies among agencies and develop common technology solutions to leverage opportunities for increased operational efficiency and more effective constituent service across agencies.
• Oversees the development and implementation of technology standards to ensure a standardized and efficient delivery of technology services throughout ITS, consistent with industry best practices and enterprise technology standards.
• Oversees all project deliverables, resolves issues as needed and advises executive staff in business unit and ITS of issues/problems that may impact outcomes
Performs full range of supervisory responsibilities and represents the CCIO/COO when unavailable to participate in meetings or provide deliverables.
Additional Comments Some positions may require fingerprinting.
Some positions may require additional credentials or a background check to verify your identity.
Email Address HR.recruitment@its.ny.gov
Address
Street Empire State Plaza, Swan Street Building,. Core 4
P.O. Box 2062
Notes on ApplyingTo apply, please submit resume, including salary received in current/previous positions, and cover letter clearly summarizing your experience by September 8, 2015, indicating that you are applying for ITS Deputy CCIO Positions. Please clearly indicate how you meet the minimum qualifications for this position. Email to: HR.Recruitment@its.ny.gov.