StateJobsNY

NY HELPNo

AgencyGeneral Services, Office of

TitleBSC Analyst 2

Occupational CategoryFinancial, Accounting, Auditing

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $67703 to $85635 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman State Office Campus

Building 5

City Albany

StateNY

Zip Code12226

Minimum Qualifications 52.6 Transfer:
One year of permanent competitive or 55b/c service in a title SG-21 and above designated administrative under Section 52.6 of the Civil Service Law.

70.1 Transfer:
One year of permanent competitive or 55b/c service in an Associate Accountant, Associate Auditor, or Senior Purchasing Agent.

Duties Description The incumbent will provide a wide range of day to day managerial duties within the Business Services Center (BSC) Accounts Payable service line, taking a lead role in providing the best possible customer service while keeping the BSC’s and the State of New York’s needs in perspective. Specific duties will include:

• Coach and direct staff in the performance of their duties within the Accounts Payable service line, and lead daily huddles to elicit feedback from the team.
• Work collaboratively to manage workload capacity within units, shifting staff or work as needed.
• Update service line trainings, policies, and procedures. Get approval of service line management and work with the BSC Customer Care team to disseminate communications to customer agencies.
• Disseminate technical assistance to staff engaged in assisting customers, agencies, and their vendors, and oversee the most difficult and complex issues.
• Monitor metrics dashboard and interpret key performance indicators, implementing necessary changes to better streamline processes and procedures, while delivering excellent customer service.
• Incorporate lean principles across all work, follow the WILO (Week in the Life Of) schedule and perform all duties with a “continuous improvement” mindset.
• Interact with customers in a respectful, helpful manner, and actively listen to issues and guide them through appropriate solutions.

Some positions may require additional credentials or a background check to verify your identity.

Name Jennifer O’Connor Teepe

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

40th Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.