Review Vacancy
AgencyCivil Service, Department of
TitleOffice Assistant 1 (Keyboarding)
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $28865 to $35704 Annually
Minimum Qualifications Eligible for a Section 70.1 transfer OR Reachable on the Beginning Clerical Worker eligible list OR 55 b/c eligible.
Duties Description The incumbent of this position within the Public Information Office will perform a variety of tasks which include but are not limited to the following:
• Responding to a large volume of telephone inquiries providing detailed information and instructions to job seekers inquiring about employment examinations and employment related issues.
• Writing comprehensive responses to examination and employment related inquiries submitted in writing via e mail.
• Assisting and acting as backup and relief for phone call and e-mail responses to the Public Information Office, including timely intake processing of freedom of information law (FOIL) requests subject to statutory deadlines, and intake for media calls requiring immediate escalation to the Director of Public Information.
• Providing administrative support for the Employee Suggestion Program which includes drafting letters and managing the Employee Suggestion mailbox.
Additional Comments AUTHORIZATION TO FILL THIS POSITION IS PENDING DIVISION OF BUDGET APPROVAL
Some positions may require additional credentials or a background check to verify your identity.