Review Vacancy
AgencyCivil Service, Department of
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $33972 to $41756 Annually
Appointment Type Contingent Permanent
Minimum Qualifications Eligible for 70.1 transfer (current NYS employees only)
Duties Description The Office Assistant 2 would be assigned to support various Units within Employment Records and perform a variety of tasks for the Phone Tree, Certification, List Establishment, and List Maintenance Units. Duties may include, but are not limited to the following:
• Navigate and develop a strong working knowledge of various internal systems such as ELMS, NYSTEP and Lookup to verify candidate information, perform data entry and research issues.
• Prepare forms and correspondence.
• Maintain and update various electronic and paper files/records, procedures and tracking logs.
• Verify information required to process various appointment transactions in NYSTEP
• Request, review and track DD-214s and other supporting documentation required to process appointments.
• Communicate with various DCS staff and agency staff via email and telephone to obtain information and/or resolve issues.
• Manage the distribution and tracking of email, mail and telephone inquiries.
• Answer telephones and email inquiries from the public in accordance with established policies and Civil Service Law, Rules and Regulations.
• Create or assist in the preparation of reports, charts, graphs and tables.
• Supervise and provide training to assigned staff.
Additional Comments AUTHORIZATION TO FILL THIS POSITION IS PENDING DIVISION OF BUDGET APPROVAL
Some positions may require additional credentials or a background check to verify your identity.