Review Vacancy
TitleAssistant Claims Services Representative
Occupational CategoryOther Professional Careers
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $37998 to $46573 Annually
Minimum Qualifications Reachable on the current Civil Service eligible list for this title; or, one year of permanent, competitive-class service in one of the following titles: Assistant Workers Compensation Examiner, Secretary 1, Motor Vehicle Representative, Office Assistant 2, Office Assistant 2 Calculations...
Duties Description • Handling the main switchboard incoming calls: answer routine questions (claims, underwriting, location), route calls to appropriate individual , department, or office;
• Handle all incoming mail: open mail, route high level mail, in-stamp mail, sort mail by department, destination
• Process and distribute interoffice mail to appropriate offices via office courier.
• Perform searches for claim numbers, policy numbers and enter on correspondence
• Monitor and oversee supplies: maintain log of employee requisitions; distribute supplies, re-order when necessary
• Responsible for handling of all outgoing mail: prepare envelops for mailing; run mail through the postage machine (Pitney Bowes or NeoPost
• Maintain mailing machine and arrange for maintenance and repairs
• Welcome visitors: interview candidates, policyholders for audits - The switchboard staff often is the initial, and sometimes only contact with our customers
• Provide records to vendors
• Alert Business Manager and Management Team to office issues
• All of the above performed in a highly professional and competent manner
Additional Comments This position will also receive $3,026 location pay.
Some positions may require additional credentials or a background check to verify your identity.