StateJobsNY

NY HELPNo

AgencyGeneral Services, Office of

TitleBSC Analyst 1

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $52293 to $66494 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman State Office Campus, Building 5

City Albany

StateNY

Zip Code12226

Minimum Qualifications Office of General Services employees who have permanent or contingent-permanent status in the posted title and are interested in reassignment OR current New York State employees with one year of permanent, contingent-permanent service, or 55b/c service in a title SG-16 and above and eligible for transfer under section 52.6, 70.1*, or 70.4 of the Civil Service Law.
OR
New York State employees with current standing on the Professional Career Opportunity (PCO) eligible list with the score of 100 are encouraged to apply. Successful completion of a two year traineeship leads to appointment as a BSC Analyst 1, SG-18.

*A comprehensive list of titles approved for transfer to a BSC Analyst 1 is available in the Division of Human Resources Management or through Civil Service GOT-IT at www.cs.ny.gov.

Duties Description The incumbent will perform a wide range of professional duties within the Finance service line of the Business Services Center (BSC) to support the BSC’s core mission. Duties may include but are not limited to the following:
• Responsible for the work performed by the staff within an assigned service line, and coaching and directing staff in the performance of their day to day duties. Coordinating audit projects and requests with OGS internal audit, the Office of the State Comptroller (OSC), and other regulatory agencies. Serving as the main point of contact w/ OGS for coordination of all audit activities across the BSC. Generating a variety of canned and ad hoc reports related to personnel data and payroll transaction processing;
• Disseminating technical assistance to staff engaged in assisting customers, agencies and their vendors, and overseeing the most difficult and complex issues. Maintaining the BSC Business Continuity Plan.
• Maintaining a comprehensive understanding of various BSC systems, such as SFS and FileNet including the ability to run reports.
• Maintaining a comprehensive understanding of laws, rules and regulations as appropriate for your service line, and how to effectively apply them to diverse situations.
• Monitoring performance metrics, evaluating and take corrective action, and developing corrective measures when necessary.
• Providing support and advice to entire unit on the most complicated requests.
• Conducting both written and telephone communications and preparing correspondence to customers, vendors, program administrators, and others regarding requesting information, the giving of assistance or advice, and the answering of questions.
• Providing guidance, technical assistance and training to customer agencies and/or vendors to facilitate the appropriate processes, ensuring all control requirements are met.
• Developing and implementing Standard Work protocols in your unit, and soliciting feedback from staff on necessary changes and improvements.
• Leading and participating in team huddles and sharing your ideas and insights with staff.
• Incorporating lean principles across all work, and following the WILO (Week in the Life Of) schedule, and performing all duties with a “continuous improvement” mindset, offering ideas and solutions to coworkers.
• Interacting with customers (telephone, email, in person) in a respectful, helpful manner, and actively listening to issues and guide them through appropriate solutions.
• Taking a lead role in providing the best possible customer service while keeping the BSC’s and the State of New York’s needs in perspective.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/MF

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

40th Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit cover letter along with a clear and concise resume detailing how you meet the minimum qualifications for this position as listed in Specifics and indicate the Vacancy ID number for which you are applying.