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Review Vacancy

Date Posted 08/16/16

Applications Due12/31/18

Vacancy ID32347

AgencySUNY Oswego

TitleOffice Assistant 2 (Keyboarding) - Financial Aid

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $33972 to $41756 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5


From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Oswego

Street Address 7060 State Route 104

City Oswego


Zip Code13126

Minimum Qualifications Minimum Qualifications:
• Candidates must currently be permanent in this title and eligible for a lateral transfer, OR have one year of permanent service in a title eligible for transfer under Section 70.1 of the Civil Service Law.
• If you are eligible for reassignment, reinstatement or transfer, please indicate this in your cover letter. To be eligible for transfer via 70.1 of the Civil Service law, you must have one year of permanent competitive service in a title approved for transfer by Civil Service within two salary grades of the advertised position.
• Candidates must be employed by New York State to be eligible to apply for this position.
• Candidates should be aware that a preferred list, transfer list, placement roster and/or reemployment roster of laid off State employees may be certified against this vacancy by the Department of Civil Service.
• To be qualified for Provisional Appointment you must have one year perm service as a Data Entry Machine Operator, Data Entry Machine Operator (Spanish Language), Keyboard Specialist 1, Keyboard Specialist 1 (Chinese Language), Keyboard Specialist 1 (Spanish Language), Law Department Document Specialist Trainee 1 or Trainee 2, Office Assistant 1 (Keyboarding), Office Assistant 1 Keyboarding (Chinese Language), or Office Assistant 1 Keyboarding (Spanish Language).

For more details, reference New York State Department of Civil Service, Job Title Code # 2581210, Office Assistant 2 (Keyboarding), and Grade 9.

Duties Description The Financial Aid Office at the State University of New York at Oswego invites applications to fill a full time Office Assistant 2 (Keyboarding) position, Grade 9.

Posting Date: August 16, 2016

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Salary: $ 33,972/year. In accordance with the CSEA Administrative Services Unit Agreement. In addition, the State University of New York provides an excellent benefit package. For more information on benefits for full-time CSEA employees, visit:

Date of Appointment: As soon as possible.

Description of Responsibilities:
• Advising and assisting students and families on the phone re the financial aid process and all financial aid programs available to them at SUNY Oswego. This represents about 75% of the workload for this position most times of the year. At busy times, such as spring when financial aid awards are sent and the beginning of each semester, this function could exceed 75%. This is a very important function in our office. The person in this position needs to be able to work with students and families to facilitate the securing of financial aid to pay for school. This responsibility is primarily on the phones. During busy times, this also involves in person advising.
• Assist with the processing of incomplete, unofficial and questioned financial aid applications (FAFSAs). Coordination of effort program includes reviewing the application for accuracy and to determine the necessary documentation required to resolve and complete the application. Necessary documents are requested. When necessary documentation is submitted, it is reviewed for accuracy and the application is updated. This process requires considerable knowledge of the federal financial aid process and the ability to discuss sensitive matters with students and families.
• Coordinate with outside agencies to resolve all data and application situations. This involves interactions with the Dept. of Ed Central Processing Center, COD, NSLDS, NYS Higher Education services Corporation and the Social Security Administration as well as other agencies as necessary.
• Assist with coordination of all external scholarships, fellowships, Resident Advisor awards, grad assistantships and other resources. Coordinate the daily processing of scholarships students receive from sources other than federal, state or institutional funds. This involves frequent correspondence with outside companies and agencies as well as collaboration with the Student Accounts, Residence Life and Housing, Human Resources and Grad offices.
• Coordinate the processing and distribution of all incoming documents. This involves the processing of all mail and the input of all documents into the Banner system. It also involves distribution of documents to the necessary staff member.
• Assist with processing spring review of transfer students. The Financial Aid Office must extensively review transfer student financial aid applications to determine the amount of aid they can receive after they transfer her. This is time consuming and often requires contacting other colleges and universities.
• Supervise student workers who assist this position in performing her duties.
• Coordinate organization and filing of student application documents.
• Assist the Assistant Director in the processing of summer financial aid. This involves explaining the summer aid process to students, the actual processing of summer applications and facilitating the application process for students as necessary.
• Assist the Assistant Director with Direct Loan processing. As time and need exists, the person in this position will assist with the processing of Direct Loans.
• Assist Director and other staff members with other duties as assigned. At certain times of year, it may be necessary for the person in this position to assist with other duties and responsibilities in the office. These assignments will be based on office need and will include training and will only be assigned if other assigned job duties and responsibilities allow.

Additional Comments Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News “America’s Best Colleges” in 2010, a Kiplinger's “Best College Value” for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.
Additional information about SUNY Oswego can be found at
SUNY Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Please go to to see our full non-discrimination policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing

For Campus Safety information, please see the Annual Security and Fire Report (Clery) on the Human Resources Website:

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources

Telephone 315-312-2230


Email Address


Street 7060 State Route 104

City Oswego

State NY

Zip Code 13126


Notes on ApplyingTo Apply: Submit a cover letter, resume, a copy of unofficial transcripts (less than 2 MB), curriculum vitae, and contact information for three professional references electronically by clicking on the APPLY NOW button at:

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