StateJobsNY

NY HELPNo

AgencyCivil Service, Department of

TitleOffice Assistant 2

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $33972 to $41756 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8 AM

To 5:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Empire State Plaza

Agency Building 1

City Albany

StateNY

Zip Code12239

Minimum Qualifications Eligible for 70.1 transfer (current NYS employees only)

Duties Description The Office Assistant 2 will be assigned to the Employment Records Section (ERS) Certification Unit. Duties may include, but are not limited to the following:

• Process New York State Electronic Personnel System (NYSTEP) appointments and work with State agency personnel offices on eligible list certifications;
• Develop working knowledge of the Eligible List Management System (ELMS), and NYSTEP to facilitate processing of personnel transactions;
• Provide phone tree coverage and email assistance to the public and New York State employees;
• Respond to telephone and email requests from New York State agencies, the Business Services Center (BSC) and Civil Service Staffing Services Representatives;
• Provide clerical, administrative and office support including data entry, records maintenance, transaction processing and information retrieval and verification;
• Review and process requests to remove list declinations, correct addresses and process list change notices;
• Respond to a variety of agency, candidate and employee requests regarding status on eligible lists, results of list canvassing and eligibility for appointment;
• Navigate and utilize various internal systems such as ELSM, NYSTEP and LookUp to verify candidate and employee information;
• Prepare forms and correspondence as needed;
• Maintain files and procedures in accordance with established policies.

The incumbent of this position must be able to work independently, be attentive to detail and work well under pressure in a challenging environment. The candidate must able to demonstrate strong customer service and communication skills while working with a wide array of diverse individuals. Proficiency using Excel, Word, Outlook and internal system such as ELMS, NYSTEP and Lookup is preferred.

Additional Comments AUTHORIZATION TO FILL THIS POSITION IS PENDING DIVISION OF BUDGET APPROVAL

Some positions may require additional credentials or a background check to verify your identity.

Name Leslie Wolf

Telephone 518 473-4306

Fax 518 473-4331

Email Address Resumes@cs.ny.gov

Address

Street Empire State Plaza

Agency Building 1

City Albany

State NY

Zip Code 12239

Notes on ApplyingPlease include the vacancy ID in your cover letter or subject line of your email.