Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.
Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 09/21/16

Applications Due10/06/16

Vacancy ID33181

NY HELPNo

AgencyTaxation & Finance, State

TitleTaxpayer Services Administrator 1

Occupational CategoryOther Professional Careers

Salary Grade29

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $94348 to $115551 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 1%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman State Campus Bldg 8

City Albany

StateNY

Zip Code12227

Minimum Qualifications To be considered for permanent appointment, candidates must be reachable on the current Civil Service eligible list, or be eligible for reassignment, or transfer in accordance with Civil Service Law.

Duties Description Under the direction of the Taxpayer Services Administrator 3, The Taxpayer Services Administrator 1 oversees day-to-day Bureau operations and will perform the following essential functions:

Create, coordinate and analyze various reports such as weekly, monthly, project, statistical or other production reports.
Manages resources to gain maximum employee productivity and ensure critical business tasks are completed.
Create and implement plans to accommodate workload changes and responsibilities that result from legislative mandates and upper management directives.
Review, analyze and comment on legislation and other administrative proposals that affect operations.
Serve as a liaison between Sections and other Bureaus within the Office of Processing Services division, keeping others informed of changes in legislation, management directives, new services or contracts, and procedures.
Initiate and manage new processes or make changes to existing ones through either direct intervention or through service and information technology investment requests.
Communicate effectively both verbally and in writing, with taxpayers, tax professionals, management, and inter-bureau or inter- Department personnel.

Additional Comments Please supply resume with social security number for appointment transfer eligibility.

Some positions may require additional credentials or a background check to verify your identity.

Name Brenda Attanasio

Telephone 518-402-3612

Fax

Email Address Brenda.Attanasio@tax.ny.gov

Address

Street WA Harriman State Campus

City Albany

State NY

Zip Code 12227

 

Printable Version