Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleProgram Operations Specialist 1
Occupational CategoryOther Professional Careers
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $53339 to $67827 Annually
Appointment Type Contingent Permanent
Minimum Qualifications MINIMUM QUALIFICATIONS:
Candidates must be reachable for appointment on the current NYS Civil Service eligible list or a current New York State employee eligible to transfer under Section 52.6 or Section 70.1 of the Civil Service Law.
PREFERRED QUALIFICATIONS:
Strong computer skills and experience with incidents are preferred.
Duties Description PRIMARY DUTIES AND RESPONSIBILITIES:
Provide real-time oversight of the critical function of incident management on a statewide basis. Ensure appropriate information is provided for each initial report of serious reportable incidents, allegations of abuse and all deaths. This includes ensuring adequate protective measures for the individuals are taken, that the incidents are classified correctly and a thorough description of each incident has been received, and that required notifications to entities such as law enforcement are completed as appropriate.
Work in conjunction with the Office of Investigations and Internal Affairs and the Office of Employee Relations, as well as the Statewide Committee on Incident Review (SCIR) and Local Incident Review Committees, to ensure a strong, coordinated approach is taken in response to any abuse allegations or other serious incidents that may occur within state-operated services.
Manage the Incident Report and Management Application (IRMA) and review and analyze the data to identify significant trends to ensure they are responded to appropriately to improve the quality of services to individuals served. Assist the IRMA Coordinator in providing crystal reports, review, maintain and respond to the incident management mailbox, coordinate training, and provide technical assistance and facilitate access to the IRMA system.
Provide ongoing technical assistance and direction to both state operated and voluntary provider agencies in the area of incident management.
Generate Critical and Significant Event reports based on established criteria on an ongoing basis.
Respond to inquiries relative to incident management as appropriate.
Develop an understanding of the Part 624 (14 NYCRR Part 624) handbook, commentary and FAQs and provide advice and direction as appropriate.
Provide DQI staff (Bureau of Program Certification and Continuous Quality Improvement) with pertinent information for monitoring and evaluation and alert Bureau of Program Certification staff to significant untoward events for immediate follow up, as needed.
Assist in the development of appropriate and standardized trend analysis reports for the Commissioner’s and Leadership Team’s review, as well as specific trend reports that will be required to be completed on an annual basis by all providers of service in accordance with Part 624 regulations.
Receive corrective action plan requests. Follow up on required information and review responses from providers to corrective action plan requests. Enter appropriate related information into IRMA and/or the VPCR. Complete all follow up as necessary.
Review of investigations and investigative records. Processing of investigative and related incident records as required. Interaction with oversight agencies and provider agencies relative to investigative records procedures and process and follow up as necessary.
Complete all other tasks relative to incident management as assigned.
Additional Comments Please note:
• For CSEA positions: Local Bidding Agreements will be honored.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• OPWDD IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Some positions may require additional credentials or a background check to verify your identity.