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Review Vacancy

Date Posted 10/11/17

Applications Due10/26/17

Vacancy ID44382

NY HELPNo

AgencyTaxation & Finance, State

TitleTaxpayer Services Rep 1

Occupational CategoryAdministrative or General Management

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $39533 to $48451 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address WA Harriman State Campus, Bldg 8

City Albany

StateNY

Zip Code12227

Minimum Qualifications To be considered for permanent appointment, candidates must be reachable on the current civil service list, or be eligible for reassignment, or transfer in accordance with civil service law.

Duties Description This position involves being a team member in the unit called Returns Processing Center (RPC) Support in which you will be providing clerical testing support for various tax types. You would be expected to prepare cases from a test plan prepared by TSS1/TSS2 and then batch/scan and complete the data entry tasks associated with them. Duties include:
• Prepare test cases, and update documentation related to those tests.
• Effectively communicate both verbally and in writing.
• Work independently and exercise good judgment in monitoring multiple work assignments.
• Demonstrate initiative and self-motivation.
• Complete assignments with minimal supervision.
• Adhere to the Department’s time and attendance rules and regulations.

Additional Comments Please supply resume with social security number for appointment transfer eligibility. When responding, please respond with the vacancy ID# and Title.

Some positions may require additional credentials or a background check to verify your identity.

Name Bob Carpinello

Telephone (518) 451-1561

Fax (518) 435-8418

Email Address Robert.Carpinello@tax.ny.gov

Address

Street WA Harriman Campus, Bldg 8, Room 754

City Albany

State NY

Zip Code 12227

 

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