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Review Vacancy

Date Posted 07/05/18

Applications Due07/16/18

Vacancy ID54889

AgencyInformation Technology Services, Office of

TitleChief Computer Operator, Ref. #57558R

Occupational CategoryI.T. Engineering, Sciences

Salary Grade23

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $73284 to $92693 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation We will be filling multiple positions at either the Swan Street Data Center location. Please see Additional Comments for details on work schedule.

Hours Per Week 37.5

Workday

From 12 AM

To 12 AM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Swan Street Data Center

City Albany

StateNY

Zip Code12220

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Chief Computer Operator OR in a position at G-21 or higher deemed administrative under Section 52.6 of Civil Service Law OR in a position approved for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Preferred Qualifications:
• Operational experience and expertise with an IBM mainframe and/or Unisys operating system and associated peripheral equipment, and/or expertise with scheduling batch work using automated batch scheduling systems
• Ability to resolve problems by developing solutions and implementing improvements to processes
• Good oral and written communication skills
• Strong leadership skills
• Supervisory experience
• Ability to maintain an effective working environment with managers, customers, and co-workers

Duties Description Under the direction of the Information Technology Specialist 4 (Operations), within Data Center Operations in the Chief Operations Office, the Chief Computer Operator, SG-23 will be responsible for providing 24 X7 service to our customer agencies in either Console Operations or Production Control in an IBM mainframe, Unisys A series, Unisys 2200 series, and/or open systems environment at the Swan Street location.

Specific duties include, but are not limited to:

Console Monitoring:
• Manage data center resources proficiently to provide acceptable service in mission-critical environment.
• Assign staff to properly meet operations and agency goals.
• Monitor specific functions performed by console operations staff, such as Initial Program Loads (IPLs), on the IBM mainframe.
• Supervise communications between staff and customer agencies, or vendors to ensure proper responses.
• Check production print for quality control.
• Execute the established procedures for problem escalation.
• Perform periodic rounds of the raised floor area to ensure the environmental conditions are suitable for the computer rooms and the equipment therein.
• Understand and participate in Change Management and Problem Management processes.
• Notify appropriate parties regarding application or system problems, according to procedure.
• Create daily reports, charts, statistics, and databases.
• Ensure operators understand how to perform basic cleaning and maintenance of the printer hardware and review the schedules to make sure they are adhered to.
• Keep print room procedures documented and up-to-date.
• Keep all print room statistics and other pertinent print room information current.
• Perform the full range of supervisory responsibilities.
• Act as shift and site manager in their absence
• Non-day shift positions also assist in supervising the shift, including ensuring staff are performing the required activities for console monitoring, printing, and job scheduling.

Production Control:
• Schedule batch work on the IBM and/or Unisys mainframes using automated batch scheduling systems.
• Monitor batch jobs for successful completion.
• Work with application support units to fix and restart abended (stopped) jobs and ensure schedule completion.
• Execute the established procedures for problem escalation.
• Understand and participates in Change Management and Problem Management processes.
• Notify appropriate parties regarding application or system problems, according to procedure.
• Create daily reports, charts, statistics and databases.
• Perform the full range of supervisory responsibilities.

Assignment will include a restriction on playing Lottery games.

Due to the secure nature of the work, candidates will be required to undergo a special background check.

Some travel to the other locations may be needed for site coverage and for escort duty of non-authorized visitors.

Additional Comments We will be filling multiple position at the Swan Street locatin on any of the shifts listed below. Some travel to the other Data Center Sites may be needed for site coverage and for escort duty of non-authorized visitors.

DAY: 1st Shift, Mon-Fri 7am - 3:15pm
EVENING: 2nd Shift, Mon-Fri 3pm - 11:15pm
NIGHT: 3rd Shift Mon-Fri 11pm - 7:15am
NIGHT and WEEKEND: 3rd Shift Sun-Thurs 11pm - 7:15am
WEEKEND DAY: 4th Shift Fri-Sun or Sat-Mon 7am - 8pm
WEEKEND NIGHT: 5th Shift Fri-Sun 7pm - 8am

Assignments may include a restriction on playing Lottery
games.

Due to the secure nature of the work, candidates will be required to undergo a special background check.

Some positions may require fingerprinting.

More information on location, shift, lottery restrictions and
background checks will be discussed at the time of interview.

Some positions may require additional credentials or a background check to verify your identity.

Selected candidates who are new or returning to NYS service may be required to pay for fingerprinting fees.

Pursuant to Executive Order 161, no State entity, as defined by
the Executive Order, is permitted to ask, or mandate, in any
form, that an applicant for employment provide his or her
current compensation, or any prior compensation history, until
such time as the applicant is extended a conditional offer of
employment with compensation. If such information has been
requested from you before such time, please contact the
Governor’s Office of Employee Relations at (518) 474-6988 or via
email at info@goer.ny.gov.

Some positions may require additional credentials or a background check to verify your identity.

Name Amy Sacco

Telephone 518-473-0398

Fax 518-402-4924

Email Address HR.Recruitment@its.ny.gov

Address

Street Empire State Plaza

PO Box 2062

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please send a resume and cover letter indicating that you are applying for the Chief Computer Operator, Ref #57558R. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required to confirm eligibility.

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