Review Vacancy
AgencyFinancial System, Statewide
TitleInformation Technology Specialist 3, #18-08
Occupational CategoryNo Preference
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $73284 to $92693 Annually
Appointment Type Contingent Permanent
Minimum Qualifications This position is open to candidates who are reachable on the Information Technology Specialist 3, G-23, Civil Service eligible list OR have one year of permanent competitive service as an Information Technology Specialist 3, G-23. As well as those deemed eligible for transfer under Section 52.6 of the Civil Service Law. The transfer cannot be a second, consecutive transfer resulting in an advancement of more than two grades. In order to qualify for a Section 52.6 transfer, candidates must have one year of permanent competitive service in a qualifying administrative title such as Information Technology Specialist 3 (Data Communications), G-23, Information Technology Specialist 3 (Database), G-23, or Information Technology Specialist 3 (Systems Programming), G-23.
Duties Description The incumbent will be responsible for analyzing, validating, and managing business functional problems of end-users and stakeholders of the State’s enterprise resource planning system. The incumbent will play an integral role throughout the entire Statewide Financial System (SFS) problem resolution life cycle, and will serve as the conduit between the business process user community and the internal SFS teams.
General Job Responsibilities:
• Supervise/Develop staff of Information Technology Specialists in a matrix environment.
• Provide supervision, guidance, and oversight to staff and intervene and resolve problems as necessary.
• Provide strong customer service focus.
• Plan activities to gather and define approach to understanding and resolving end-user problems.
• Identify and document the corrective action needed and communicate resolution to the end user.
• Replicate issues identified by users in a test environment and log defects when necessary.
• Interface with end-users to ensure that SFS fully understands their problem.
• Establish timetables for completion of problem resolution.
• Upon successful resolution of a problem, ensure resolution steps are clearly documented and conduct knowledge transfer activities with appropriate SFS units as needed.
• Develop test plans and assist in the analysis of the results.
• Monitor for any post-implementation issues to ensure that they are resolved in a timely fashion.
• Perform business analysis intelligence activities such as data mining, writing and running SQL queries to extract data to conduct research.
• Serve as subject matter expert in SFS PeopleSoft Financials functional area(s).
Additional Comments You are advised that, should you accept a job offer with SFS, you may be required to be fingerprinted.
SFS is the organization that manages the enterprise financial system that supports the business of New York State government. SFS is an independent entity jointly governed by the Office of the State Comptroller and the Division of the Budget.
As one of the largest public sector enterprise financial systems in the United States, SFS processes an average of 22,000 voucher transactions daily and about $150 billion in payments per year using Oracle PeopleSoft technology. SFS staff provides extensive operational support to over 70 NYS agencies and authorities. SFS continues to work on major initiatives to expand the use of system functionality and works collaboratively with agencies and the NYS Office of Information Technology Services clusters that support IT systems across the State.
Currently, we are looking for motivated, highly qualified professionals who can lead and support on-going transformational statewide information technology projects. Working as part of the team at SFS provides a great opportunity to be part of a mission-driven organization that strongly supports its employees’ professional growth and development through training opportunities and knowledge sharing. You would also be able to see your work directly support the transformation of business processes supporting NYS government.
More About SFS
We are an innovative team of experts specializing in enterprise resource planning (ERP), financial operations, business analysis, information technology, project management, service delivery, training, change management and stakeholder relations. Since our inception, our focus has been to meet our customers’ financial processing needs, ensure the integrity of State financial data and lead future migrations from existing agency financial systems into one integrated financial management system.
To learn more about SFS, visit our website at www.sfs.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Email Address PersonnelSFS@budget.ny.gov
Address
Street NYS Division of the Budget
State Capitol
Notes on ApplyingTo apply, please send a cover letter and resume by e-mail, fax, or post office mail. Please include your current Civil Service title and grade and be sure to indicate that you are applying for the position of Information Technology Specialist 3, Ref. #18-08.