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Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

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Review Vacancy

Date Posted 10/04/18

Applications Due10/19/18

Vacancy ID60464

AgencyLabor, Department of

TitleSenior Employment Security Clerk (Hourly) - Buffalo

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeHourly

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $17.27 to $17.27 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address 290 Main Street

City Buffalo

StateNY

Zip Code14202

Minimum Qualifications MINIMUM QUALIFICATIONS:

Note: The purpose of this vacancy posting is to notify individuals about transfer opportunities. Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

60 or more college semester credit hours AND one year of full-time work experience in customer service; *

Or a high school diploma or GED AND two years of full-time work experience, one year of which must be in customer service. *

* Customer service is being defined as: interacting with the general public where your primary responsibility is effectively communicating verbally to explain programs/services, policies, or procedures or resolve customer issues and/or problems.

Qualifying Experience may include: call center agent, customer service representative, sales representative providing information, bank officer, or telemarketer.

Examples of Non-Qualifying Experience include: receptionist, data entry clerk, cashier, retail clerk, bartender, wait staff, hair stylist, bus driver, or home health aide, etc.

Duties Description STANDARD DUTIES:

As a Senior Employment Security Clerk, you would perform a variety of functions in the Adjudication Services Office, including processing incoming hearing requests, entering data in and retrieving information from various databases and systems, assembling and preparing hearing files, and communication with Unemployment Insurance benefit claimants and employers. Other clerical duties include filing, copying, scanning documents, using the postal meter machine, sorting and delivering files and correspondence.

Additional Comments Accepting 55b/55c Candidates. Please provide a copy of your 55b/55c letter when applying.

Schedule will be discussed at the time of interview.

Please provide resume and cover letter.


Some positions may require additional credentials or a background check to verify your identity.

Name Angel Nunez

Telephone (518) 457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street New York State Department of Labor

Harriman State Campus, Building 12, Room 561

City Albany

State NY

Zip Code 12240

 

Notes on ApplyingTo be considered for this position, interested applicants should e-mail a cover letter and resume in Microsoft Word or PDF format to labor.sm.personnel.jva@labor.ny.gov. Please include the title, location and vacancy ID #60464 you are applying for in the subject line of your e-mail. Failure to do so may result in the delay of processing your application. In order to qualify you for the position, when you have current or prior New York State employment, you may be contacted by the NYSDOL Personnel Bureau for your social security number to confirm your employment history.

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