Review Vacancy
AgencyCivil Service, Department of
TitleEmployee Insurance Examiner 1
Occupational CategoryClerical, Secretarial, Office Aide
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $40324 to $49417 Annually
Minimum Qualifications Reachable on the Business Services Center’s BSC Rep 1 eligible list OR eligible for a 70.1 transfer.
Duties Description The incumbent will be located in the Program Administration Unit (PAU) and will be responsible for the following duties:
• Processing transactions in the New York Benefits Eligibility and Accounting System (NYBEAS); assisting Health Benefits Administrators (HBAs) with completing enrollment transactions, and making corrections to enrollment data.
• Reviewing and sorting correspondence received from enrollees and agency HBAs and processing correspondence as per the rules and regulations of the New York State Health Insurance Program (NYSHIP).
• Handling calls from HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating employers by providing general and specific NYSHIP program, enrollment and eligibility information.
• Explaining and interpreting applicable rules, regulations, policies and/or procedures to HBAs, enrollees, or other applicable parties in State agencies or NYSHIP participating public employers via telephone or through written correspondence.
• Reconciling accounts which includes, but is not limited to, processing transactions, sending bills, and resolving discrepancies between the payroll and enrollment systems.
Some positions may require additional credentials or a background check to verify your identity.