Review Vacancy
AgencyPeople With Developmental Disabilities, Office for
TitleMental Hygiene Program Evaluation Specialist 3
Occupational CategoryAdministrative or General Management
Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)
Salary RangeFrom $67703 to $85635 Annually
Street Address OPWDD - Division of Quality Improvement, Continuous Quality Improvement
This position will be located in one of our various offices Albany, Syracuse, Newark or Auburn.
Minimum Qualifications Candidates must be reachable for appointment on the current Civil Service eligible list for the title;
OR
be permanent as a Mental Hygiene Program Evaluation Specialist 3 and eligible to transfer;
OR
be eligible to transfer via Section 70.1 or 52.6 of Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of the Grade 23 level.
OR
In the event that there is not a valid eligible list, candidates who meet the following qualifications may be qualified for a provisional appointment:
Candidates must be a qualified employee of the New York State Office of Mental Health or the New York State Office for People With Developmental Disabilities and have had a year of permanent competitive or 55-b/55-c service as a Mental Hygiene Program Evaluation Specialist 2.
OR
Candidates must have a bachelor's degree plus three years of program evaluation experience in a human services setting.**
* Program evaluation experience is defined as experience in the design, development, implementation, and evaluation of methods to measure program (not individual client) needs, process, outcome, and their relationships in terms of objective criteria of effectiveness and efficiency. Qualifying program evaluation experience is considered to be experience in which your primary responsibility is developing data collection instruments and processes, analysis, and reports, including: incident review patterns and trends; patient admission and discharge reports; monthly and quarterly data collection for regulatory bodies such as the Joint Commission; employee accident reports; overtime utilization; and staff retention. Such functions would involve the following activities: determining appropriate performance indicators for a program or organization; designing client satisfaction surveys; designing outcome measurement instruments and processes; aggregating and analyzing data and presenting the results of the effort in a report; designing and implementing needs assessments processes; leading or facilitating failure mode and effect analysis; root cause analysis; performance improvement projects; and reviewing organizational performance to determine the level of compliance with the standards of oversight agencies.
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** For the purpose of these examinations, a human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.
Substitution: A master's degree in business, economics, health care administration, hospital administration, public administration, statistics, quantitative analysis, organization management, or a closely related field can be substituted for one year of experience. A doctoral degree in a field with emphasis on evaluation techniques can be substituted for two years of experience.
Candidates interested in applying for a provisional appointment must complete the New York State Application and submit it with your other application materials.
If you are appointed provisionally, you must take the next scheduled Civil Service examination for this title and your score must be reachable on the resulting eligible list before you can be permanently appointed. If you do not pass the examination or achieve a reachable score, you may not be retained.
Please include your Social Security number to verify your eligibility to transfer.
Duties Description The objective of the Division of Quality Improvement (DQI) is to integrate and promote quality improvement practices throughout our system to enhance the quality of services and outcomes for the individuals we serve. The Continuous Quality Improvement (CQI) Unit plays a key role in identifying opportunities for improvement and implementing quality improvement strategies both internal to the division and enterprise-wide.
The Mental Hygiene Program Evaluation Specialist 3 will be a key member of this unit and perform the following:
• Supervise, oversee, and/or perform the day to day operational work needed to maintain and improve DQI’s data collection systems, including design changes/system modifications required for the transition to managed care. Develop and write policies, procedures and instructions related to using DQI’s data collection systems. Example of operational work the incumbent may perform or supervise include the following: approve new users to data base applications; assign DQI security roles; upload and transmit data; update database tables for new tag references and survey team changes; ensure needed changes to agency profile information and provider records are entered, etc.
• Extract and analyze data from DQI database applications to assist management in decision making. Develop and compile reports based on data analysis and make recommendations. Work with and supervise assigned subordinate staff to perform data extraction, analysis, and reporting from DQI systems.
• Assist in the planning, design, development, implementation and ongoing evaluation of supports and services as pertaining to DQI’s functions and assignments.
• Interface with internal DQI staff statewide and external staff including ITS staff, to ensure the timely submission of required information for reports and data analysis.
• Assist in the development of outcome measures and performance indicators and related reporting.
• Assist in the development and revision of survey instruments to ensure the collection and compilation of needed survey information and data collection processes for analysis and reporting. Develop instructional materials and provide training as needed.
• Serve as consultant and/or liaison to assigned committees and performance improvement teams and perform assigned work.
• Assist in transitioning Division’s business model for transformation and transition to a managed care environment.
• Support implementation of provider quality ratings system and federal waiver and programmatic measures.
Additional Comments All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
Some positions may require additional credentials or a background check to verify your identity.