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Review Vacancy

Date Posted 05/28/15

Applications Due06/03/15

Vacancy ID21279

NY HELPNo

AgencyVictim Services, Office for

TitleOffice Assistant 1

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $28865 to $35704 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Kings

Street Address 55 Hanson Place

City Brooklyn

StateNY

Zip Code11217

Minimum Qualifications Permanent service in this title, or one year permanent competitive service in a title allocated to a SG-4 or higher and otherwise eligible for transfer under Civil Service Law; or eligible for 55b/c appointment.

Eligible list candidates will be considered separately and need not apply.

Duties Description This position will be responsible for the following tasks:

• Welcoming visitors and directing them to their assigned investigator or appropriate staff;
• Providing visitors with a claim application to complete;
• Responding to general questions;
• Answering incoming calls and directing callers to appropriate staff by using Claims Assistant (CA), taking messages, transferring calls to the Albany and/or Buffalo offices, checking voicemail messages and returning calls;
• Using CA to check claims status;
• Mailing out applications when requested;
• Data entering claim applications into the CA;
• Opening incoming courier and mail, and distributing documents and police reports appropriately;
• Preparing outgoing courier, stamping outgoing mail, logging incoming Certified, Fed Ex, Airborne, DHL and Express mail, and preparing UPS invoices and arranging for pick up via computer;
• Labeling and scanning all incoming mail, making sure it is attached and forwarding to Albany for filing;
• Coordinating and maintaining functionality of postage machine and courier supplies;
• Maintaining inventory and ordering office supplies (paper for copy machines, envelopes, etc.) when necessary; and
• Coordinating monthly Victim Assistance Program (VAP) Trainings.

Additional Comments REASONABLE ACCOMMODATION: The Office of Victim Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Division of Criminal Justice Services Office of Human Resources Management at (518) 485-1704.

Some positions may require additional credentials or a background check to verify your identity.

Name Theresa Geleta

Telephone (518) 485-7740

Fax (518) 457-4000

Email Address dcjshrm@dcjs.ny.gov

Address

Street 80 South Swan Street

Alfred E. Smith Building

City Albany

State NY

Zip Code 12210

 

Notes on ApplyingInterested candidates should submit their letter of interest and resume to the email or mailing address above.

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