Review Vacancy
AgencyDASNY - Dormitory Authority of the State of New York
TitleSenior Systems Specialist - Server Administration (Albany)
Occupational CategoryI.T. Engineering, Sciences
Salary RangeFrom $57927 to $57927 Annually
Minimum Qualifications Minimum Qualifications
Bachelor's degree plus three years relevant desktop, network, server administration, or telecommunications experience, or Associate's degree plus six years relevant desktop, network, server administration or telecommunications experience.
Preferred Qualifications
Bachelor's degree in Computer Science plus three years relevant experience as described below.
• Experience with Microsoft Windows Server operating systems, including 2008, 2008 R2, 2012.
• Experience with Windows network environments, Active Directory, Group Policy, and Citrix.
• Experience with the implementation, troubleshooting, and maintenance of VMware ESXi, vSphere, vCenter, Horizon, and VMware Workstation environments.
• Experience with the installation, upgrade, and maintenance of server storage systems.
• Familiarity with Linux/Unix based operating systems.
• Experience with the creation and utilization of systems automation tasks, centralized software distribution, and remote control tools.
• Strong documentation skills, including the use of Visio.
• Coordinating and providing technical assistance for the installation of hardware and software enhancements.
• Facilitate reliable operation of system and application software by monitoring and evaluating system usage and keeping systems tuned for optimum performance.
• Support the deployment, installation and maintenance of DASNY’s personal computers, PC-WAN and PC-LAN systems and peripherals.
• Ability to adapt technology to support the needs of the business.
Essential Skills
• Advanced knowledge of PC hardware and imaging PC's.
• Advanced network skills.
• Excellent oral and written communications skills.
• Demonstrated analytical, conceptual and problem solving skills.
• Demonstrated ability to work independently and exercise sound judgment.
• Demonstrated organizational skills and ability to prioritize.
Duties Description Primary Purpose
The Senior Systems Specialist performs a wide variety of operational, developmental and administrative tasks relating to the maintenance of PC systems, server-based systems, network, telecommunications, hardware and software. The Senior Systems Specialist is characterized by relatively higher levels of responsibility, independent judgment and technical expertise.
Essential Functions
Field Support/Hardware
• Manage/coordinate the deployment, installation and maintenance of the Authority's personal computers, PC-WAN and PC-LAN systems and peripherals.
• Facilitate reliable operation of system and application software by monitoring and evaluating system usage and keeping desktop systems tuned for optimum performance.
• Ensure a standard desktop installation of both hardware and software by utilizing current technology such as automated software deployment, ghosting and imaging.
• Provide technical assistance to users and IS staff, including proper choice/use of PC software, printers and plotters, file transfer between applications, connection to hosts and uploading and downloading information.
• Analyze trends in PC hardware and software. Maintain current knowledge of new developments, pricing and sources.
• Complete usage trials of new hardware and software prior to DASNY-wide distribution.
Technical Support
• Responsible for the planning, deployment, installation, and maintenance of all server based hardware, operating system and software additions, migrations and upgrades.
• Provide for server equipment security and maintenance; operation and maintenance of disk systems; document system usage, problem areas, directory structure and subsystems performance.
• Facilitate reliable operation of system and application software by monitoring and evaluating system usage and keeping desktop systems and servers updated with current antivirus and tuned for optimum performance. Apply vendor issued updates and patches as applicable.
• Assist in coordinating and providing technical assistance for the installation of hardware and software enhancements.
• Maintain the health and security of the TCP/IP based LAN/WAN networks and their related components.
• Plan, install and maintain all hardware/software components relating to the network environment.
• Use in-depth network administration hardware and software tools to monitor the network environment.
• Manage system administration and operation tasks relating to the Authority's UNIX and Windows servers.
• Provide integration services; determine and solve problems of incompatibility among computer and telecommunications hardware/software acquired from different vendors.
• Provide and maintain a consistent environment for the thorough and complete backup of all DASNY systems according to established policies, and assist in maintaining a disaster recovery environment.
• Perform security administration functions regarding user accounts and passwords and the associated procedures for reviewing, logging and implementing access rights for files, databases and physical devices.
• Perform routine and special request backups and restores of all host computer systems and network servers, including OS/400, Microsoft Windows, and AIX/UNIX/Linux operating systems. Backups and restores may be performed on various media forms.
• Handle, catalog and track tapes locally, in the NYC office and off-site storage facilities.
• Maintain tape log library database.
• Maintain, operate and document media storage systems, including physical and virtual media systems, tape libraries and CD storage systems.
• Create and execute batch utilities to automate operational tasks.
• Create and maintain documentation for backup procedures and retention periods.
• Install, configure, test and maintain network application software packages as designated by the supervisor.
• Provide user support for assigned applications and systems.
• Perform monthly system maintenance tasks as assigned.
• Assist with integration of client/network application software and standard desktop policies and procedures.
• Perform print queue maintenance
Other Duties and Responsibilities
• Work closely with the Compliance Officer to identify and apply appropriate security controls for user access to business information and submit updates to the Disaster Recovery Plan when system changes occur.
• May train and evaluate employees.
• Assist with the development, documentation and implementation of procedures.
• Assist with the assessment/development and implementation of internal controls, and participate in the review and testing of same.
• Undertake special assignments as directed.
• Must maintain regular attendance in accordance with DASNY attendance and leave policies.
• Must adhere to the NYS Information Security Policy Standards established and issued by the Office of Cyber Security and Critical Infrastructure Coordination. (Standards can be found on the Intranet).
Supervision
May supervise one or more employees.
Additional Comments Physical/Mental/Visual Demands
May require travel using public transportation, DASNY vehicle, rental vehicle or personal vehicle. This travel may include overnight stays at public accommodations and related establishments. May require time pressure of decision-making. May require physical mobility (movement from place to place) and exposure to heights (climbing ladders, scaffolding, etc.). Must be able to lift up to fifty pounds. Overtime or extended work hours may be required.
Work Environment
Standard office environment, including the use of one or more of the following: PC, telephone, fax machine, printer, copier, scanner, electronic stapler/hole punch/date stamp, shredder.
We offer a comprehensive benefits plan, which includes:
• Choice of several health insurance plans
• Dental & vision insurance
• Membership in the NYS Retirement System
• Deferred Compensation Investment Plan
• 13 vacation days per year
• 13 sick days per year
• 5 days of personal leave per year
• 12 paid holidays per year
• Tuition reimbursement
• Training & development opportunities
Some positions may require additional credentials or a background check to verify your identity.
Email Address JobOpps4@dasny.org
Address
Notes on ApplyingDASNY is an Equal Employment Opportunity employer committed to excellence and diversity. All qualified candidates are encouraged to apply.
Applicant Instructions
Please specify the exact title and location of the position that you are applying for. All candidates must submit a resume demonstrating evidence of meeting the qualifications as specified in the job notice. Please include all relevant employment history, including the name of each employer, dates of employment and titles held.
Qualified candidates should send a resume and letter of interest to:
Allison Thomas
515 Broadway, Albany, NY 12207
518.257.3550 (fax)
JobOpps4@dasny.org (e-mail)
We encourage all applicants to submit electronically.