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Review Vacancy

Date Posted 05/18/16

Applications Due05/30/16

Vacancy ID30125

AgencyInformation Technology Services, Office of

TitleStudent Assistant, Ref. #90016 (3 positions)

Occupational CategoryI.T. Engineering, Sciences

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $18 to $20 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 30

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 40 North Pearl Street

City Albany

StateNY

Zip Code12243

Minimum Qualifications The minimum qualifications are as follows:

• Must be a US Citizen or foreign national eligible to work in the United States.
• Must be 18 years of age or older.
• Must be currently attending a New York State college, university, or graduate program, or be a resident of New York State, attending a college, university or graduate program outside of New York State.

Preferred qualifications:
• Graduate student/Minimum Senior.
• Major in Information Technology.


• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year College or University (completion of one year's worth of academic credits over a more extended period of time may qualify part-time students); or a currently enrolled graduate student or accepted in a graduate degree program.
• Must have a minimum grade point average (GPA) of 2.0, or equivalent to a C.

Duties Description Assist the ITS Enterprise Content Management (ECM) Center of Excellence team. The team assists ITS in delivering state-of-the-art business processes to NYS agencies. This Center currently has a fully featured ECM environment utilizing the following products: Content Engine, Process Engine, Datacap, and Internet Content Navigator products are deployed. In addition, the following products are slated to be deployed very soon: FileNet System Monitor, Case Analyzer, Case Management, and Records Management. ECM is moving from the back office to the forefront, positioning ECM as a Service thereby reducing costs while revolutionizing an organization’s operational effectiveness and business processes.

The team already supports NYS strategic applications/services including;

• OGS/Business Service Center’s Invoice Processing (3,500 users statewide);
• Imaging/Enterprise Document Repository (I/EDR), 35,000 users, 2M images per week.
With this foundation of expertise and products, this ECM team is poised to significantly expand in scope and magnitude, becoming the premier ECM group in ITS. We will need business analyst and project management skills to assist us with offering new services and integrating existing agency applications into the new enterprise ECM system based at CNSE. We would like to utilize the internship program to help in this area, and to develop potential employees of the future for our team.

Duties will include:

• Working within the ECM team to deliver ECM services according to the requirements of the supported business units;
• Work with business units to develop ECM requirements;
• Develop and monitor relevant project plans – participate in overall Project Management process;
• Proactively identify, report, and resolve issues that make impede the ability to deliver ECM services;
• Ability to communicate within the team, to management, and to users in a clear, professional manner;
• Develop reports as needed;
• Participate in the formulation and adherence to internal processes, QA standards, guidelines, and procedures all designed to ensure ECM operational uptime;
• Participate in an Information Security Risk Analysis effort for our ECM environment;
• Participate in the development of an ECMaaS pricing model and/or ECM Financial Metrics;
• Assisting in the mobilization of ECM applications;
• Learn Watson analytics and how it can be useful for organizations;
• General business administration tasks.
Hours are 8:30 am – 5:00 pm during the summer Monday – Friday with the exception of holidays.

Additional Comments This Office of Information Technology Services position will be assigned to work within the Human Services Cluster.

Some positions may require fingerprinting.

Some positions may require additional credentials or a background check to verify your identity.

Name Diane Hogan

Telephone 518-473-0398

Fax 518-402-4924

Email Address HR.recruitment@its.ny.gov

Address

Street NYS Office of Information Technology Services

ESP, Swan Street Building, Core 4

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply, please send a cover letter and resume to the attention Diane Hogan and indicate that you are applying for Student Assistant, Ref #90016. Please clearly indicate how you meet the minimum qualifications for this position. Your Social Security number may be required in order to confirm your eligibility.

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