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Review Vacancy

Date Posted 08/09/17

Applications Due08/23/17

Vacancy ID42897

AgencyEducation Department, State

TitleVisitor Services Assistant 1, Box OCE-1034/27508

Occupational CategoryNo Preference

Salary Grade08

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $32178 to $39626 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Other (see below)

"Other" Explanation Wednesday-Sunday

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address Office of Cultural Education

New York State Museum

City Albany

StateNY

Zip Code12234

Minimum Qualifications MINIMUM QUALIFICATIONS:

Non-Competitive Appointment: Candidates must have two years of experience* in the visitor/customer service environment in a cultural institution.

*Substitution: College study may be substituted for up to two years of the general experience on the basis of 30 semester credit hours being equal to one year.

PREFERRED QUALIFICATIONS: Special consideration will be given to candidates who possess early childhood and/or elementary school program experience OR two years of experience developing and/or implementing educationally-based programming in a cultural institution.

Duties Description The New York State Education Department’s Office of Cultural Education is seeking candidates for a Visitor Services Assistant 1 position in the New York State Museum. Under the direction of a Museum Support Services Specialist 2, the incumbent of this position will perform various duties such as welcoming and educating visitors and groups and interpreting exhibits within the Museum. Other duties of this position include, but are not limited to, the following:

• Develop and staff educational programs for the Museum’s Discovery Place and the Museum Club after-school program;
• Prepare and present interpretive talks, programs, and activities for diverse audiences;
• Conduct tours of exhibits and facilitate upcoming events, programs, and exhibitions;
• Assist in the evacuation of the Museum in case of emergency;
• Inform Museum Security/State Police of any threats to public safety/health and/or Museum property;
• Report any safety hazards in the Museum’s public spaces;
• Register and confirm all school and group visits;
• Greet and orient all groups to the Museum;
• Operate the Museum’s antique carousel and provide historical information about the carousel;
• Provide on-the-job training for new staff and volunteers;
• Represent audience needs and Visitor Services staff concerns on Museum-wide committees;
• Support the Administrator on Duty with the collection and documentation of donations on Saturdays and Sundays;
• Prepare and present informal and engaging learning opportunities within the galleries through the Museum’s Exploration Stations; and
• Support school-based educational programs through informal, gallery-based educational experiences.

Additional Comments CONDITIONS OF EMPLOYMENT: This will be a contingent permanent, non-competitive appointment. Promotions and transfers may change appointees’ negotiating unit. Hours of these positions will be either 8:30AM-4:30PM or 9:00AM-5:00 PM, Wednesday-Sunday, including holidays, and occasional overtime. Verification of degree and/or transcripts will be required for all candidates at the time of interview, as applicable.

*Leads to a maximum salary of $39,626 based on annual performance advances.

APPLICATION: Qualified candidates should send a resume and letter of interest by August 23, 2017 to ocejobs@nysed.gov (email submissions are preferred). You must include the Box number (OCE-1034/27508) in the subject line of your email and/or cover letter to ensure receipt of your application.

Some positions may require additional credentials or a background check to verify your identity.

Name Office of Human Resources Management

Telephone (518) 474-5215

Fax (518) 486-5631

Email Address ocejobs@nysed.gov

Address

Street NYS Education Department

89 Washington Avenue, OHRM, Room 528 EB

City Albany

State NY

Zip Code 12234

 

Notes on ApplyingAPPLICATION: Qualified candidates should send a resume and letter of interest by August 23, 2017 to ocejobs@nysed.gov (email submissions are preferred). You must include the Box number (OCE-1034/27508) in the subject line of your email and/or cover letter to ensure receipt of your application.

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