Position Information

NY HELPNo

AgencyExecutive Chamber of New York State

TitleCorrespondence Assistant

Occupational CategoryClerical, Secretarial, Office Aide

Salary GradeNS

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $45000 to $55000 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Exempt Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address NYS Capitol

State St. and Washington Ave

City Albany

StateNY

Zip Code12242

Job Specifics

Minimum Qualifications Minimum Qualifications:
Strong communication skills
Customer Service experience

Preferred Qualifications:
At least two years of experience in an office setting.

Duties Description Under direct supervision of the Director of Correspondence, inputs all incoming Gubernatorial correspondence to the Intertrac database and answers Citizens Assistance Phone Line.

Duties:
Sort incoming mail delivered thrice-daily to the ECO office

Scan, input, and route all incoming Gubernatorial correspondence, as assigned by the Director

Perform related duties as necessary

Answer Citizen Services phone line between 9AM-5PM

Tally and log constituents’ issues, opinions, and/or contact information in Intertrac for inclusion in the Weekly Correspondence Report

Provide weekly reports of all incoming calls

Route callers to the appropriate Chamber staff or agency

Refer constituents with difficult or unclear issues to the
Director of Correspondence processing for handling

Maintain a familiarity with state agency roles, functions, and responsibilities, as well as with current issues and events

Assist as a backup for Proclamations Office Admin

Prepare and distribute accordingly all request for Governor’s

Pen Certificates for passed legislation requested by all Elected Officials

Other duties as assigned.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name New York State Executive Chamber Human Resources

Telephone

Fax

Email Address Resumes@exec.ny.gov

Address

Street NYS Capitol

State St. and, Washington Ave

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease email resume to Resumes@exec.ny.gov with the position title in the subject line.