Position Information

NY HELPNo

AgencyState, Department of

TitleProgram Aide, Albany - Vacancy ID# 172571

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $51857 to $63169 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? Yes

Telecommuting allowed? Yes

Location

County Albany

Street Address One Commerce Plaza

99 Washington Avenue

City Albany

StateNY

Zip Code12231

Job Specifics

Minimum Qualifications COMPETITIVE MINIMUM QUALIFICATIONS:
Permanent service in this title or one year of permanent competitive or 55-b/c service in a title SG-11 or higher and otherwise eligible for transfer under Civil Service Law. A list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

55 B/C QUALIFICATIONS:
Current permanent non-competitive state employees certified eligible for the 55 B/C program under the Governor's Program to Hire Persons/Veterans with Disabilities pursuant to Section 55 B/C of the Civil Service Law will also be considered. To be considered, you must provide a copy of your letter of eligibility with your response.

You must meet the open competitive qualifications from the most recent examination announcement. The open competitive minimum qualifications are:

One year of permanent competitive, non-competitive, or 55-b/55-c service in an office assistant, clerical, keyboarding, or paraprofessional*** title allocated to Grade 11 or higher.

***Only paraprofessional titles in an office environment will be considered qualifying. Service in a direct care title is NOT qualifying. Examples of NON-qualifying titles are: Developmental Disabilities Secure Care Treatment Aide 1, Direct Support Assistant, Licensed Practical Nurse, Mental Health Therapy Aide, and Security Services Assistant.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Duties Description The Program Aide duties in Building, Standards and Codes will include but are not limited to the following:
• Develop, maintain, and update database programs and methods of data analysis for the Inventory control of manufacturer and installer warranty seals.
• Receipt and processing of warranty seals.
• Monitors and evaluates manufacturer and installer warranty seals for deficiencies and assists in correcting problems.
• Monitors quarterly reporting, and warranty seal affixation enforcement to ensure compliance with applicable laws, rules, and regulations.
o Develop, maintain, and update electronic report filing.
• Gather, review, evaluate, and process requests for the release of financial security instruments.
o Request follow-up documentation or additional information upon completion of initial review.
o Forward to Office of Counsel for final action.
• Initial receipt and processing of complaint/dispute resolution matters.
o Including working with Office of Administrative Hearings as necessary.
o Origination and inventory of complaint files (document retention, etc.)
o Forward complaints to out of state State administrative Agency (SAA) where appropriate.
o Forward complaints to respondents.
o Coordinate with field staff on complaint handling.
• Liaison with various agency program staff and other state, local, and federal agencies.
• Input training records.
• Input receipt and filing of warranty seals, and quarterly reports.
• Compilation of data as requested for supervisors/division management.

Additional Comments The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to HRM.Recruitment@dos.ny.gov.

NOTE ON TELECOMMUTING: The Department of State employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Cherise Watson

Telephone (518) 474-2752

Fax (518) 402-3656

Email Address HRM.Recruitment@dos.ny.gov

Address

Street One Commerce Plaza

99 Washington Avenue

City Albany

State NY

Zip Code 12231

 

Notes on ApplyingIf you are interested and meet the minimum qualifications above, email your cover letter, resume, and New York State Part 1 Application (https://dos.ny.gov/employment-opportunities) to HRM.Recruitment@dos.ny.gov. Please include Title, Location and Vacancy ID # you are applying for in the subject line of your email.