Position Information

NY HELPNo

AgencyTaxation & Finance, State

TitleProgram Aide

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade13

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $51857 to $63169 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address WA Harriman State Campus

City Albany

StateNY

Zip Code12227

Job Specifics

Minimum Qualifications The ability to fill this/ these position(s) is subject to DOB guidelines for processing personnel transactions. Note: A budget waiver is not required to fill positions via transfer to lateral or downward level positions within the same Department or to change line items within the same funding source; or to replace employees who have been terminated during their probationary periods. The selected candidate must be eligible for appointment in accordance with the provisions of the Civil Service Law, Rules, and Regulations.

If mandatory rehiring lists exist for this title, appointment other than reassignment must be made from these lists. If there are no acceptors from these lists, appointment may be made using the following:

Eligibility for appointment:

a) Employees who are currently serving in the same title are eligible for reassignment without change in title or status:
b) Candidates reachable on the appropriate eligible list for this title and location;
c) Employees eligible for transfer.

Duties Description The incumbent must be able to perform the following essential functions:

- Utilize a variety of software, word processing, and database applications to make inquires, updates and changes to various systems, databases, and spreadsheets. Learn, maintain, and update skills in computer technology.
- Assist in the review, evaluation, and analysis of reports; process updates and corrections as needed.
-Work with and adhere to weekly deadlines for transaction processing.
- Communicate effectively via telephone, in writing and/or in person with a variety of staff, other agency personnel.
- Demonstrate initiative, self-motivation, a strong work ethic, a commitment to the success of assignments with a strong attention to detail, and the ability to work well in a team environment as well as independently.
- Research and respond to complex inquiries from employees, supervisors and managers regarding issues utilizing a variety of resources.
- Perform tasks effectively in both an individual and team-based environment.
- Multi-task and prioritize assignments; organize workload and files for all assignments.
- Be detail-oriented and follow through with all aspects of assignments through completion.
- Organize and maintain files, create various reports, spreadsheets, and charts for the bureau manager.
- Maintain confidentiality of information and exercise good judgement.
- Other duties/projects as assigned by management.
- Meet the Department time and attendance rules and regulations.

Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Heather Montanaro

Telephone 518-408-3081

Fax

Email Address tax.sm.Tax.Recruitment.Team5@tax.ny.gov

Address

Street WA Harriman State Campus

Building 9, Room 256

City Albany

State NY

Zip Code 12227

 

Notes on ApplyingQualified candidates should submit a letter of interest and resume indicating current title and how you qualify Please reference the vacancy ID number, and the title of this position in your response to this posting.