Position Information

NY HELPYes

AgencyLabor, Department of

TitleBusiness Systems Analyst 1/Trainee 1/2- Albany (NY HELPS)

Occupational CategoryOther Professional Careers

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $52198 to $82656 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address New York State Department of Labor

State Office Campus, Building 12

City Albany

StateNY

Zip Code12226

Job Specifics

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, if they meet the below NY HELPS minimum qualifications.

NY HELPS Non-Competitive Minimum Qualifications:

Business Systems Analyst Trainee 1:
A bachelor's or higher degree.

Business Systems Analyst Trainee 2:
A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

Business Systems Analyst 1:
A bachelor’s degree and two years of business analysis experience in a largescale automated system such as a customized Oracle People Soft application, performing the following: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.

*Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. If your degree was awarded by an educational institution outside the United States or its territories, you must provide independent verification of equivalency. This information can be found at
http://www.cs.ny.gov/jobseeker/degrees.cfm.
Candidates are responsible for the evaluation fee.


It is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. If you are interested in the NY-HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

Competitive Minimum Qualifications:

A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.

55 B/C Qualifications:
This position is designated 55b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Business Systems Analyst 1; if you have less than one year, you must be reachable on the current eligible list for this location, if one exists.

52.6 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 11 or higher determined to be administrative by Civil Service.

70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 11 or higher determined to be similar by Civil Service.

Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.

Duties Description Standard Duties:

The Business Systems Analyst 1 with the Division of Technology and Innovation is responsible for
assisting in the definition and development of requirements for enhancements or changes to business processes, computer systems, and related technologies. In this capacity, the primary duties may include, but are not limited to:

• Support end-user proficiency with new systems, programs, and applications with business units.

• Work with NYS ITS in implementing new advancements in the field of system and end-user technical support.

• Determine system efficiency and functionality by liaising with internal departments and end-users.

• Work with business units on performing system analysis on
solutions/applications.

• Document all procedures and update them as necessary.

• Work with NYS ITS on tracking priority requests as well as
incidents.

• Gather needed requirements and work with Lead BA on
implementation.

• Keep management up to date on issues and workload.

• Conduct general requirement gathering for the improvement or automation of processes or functions.

• Research and document current or state-of-the-art business practices and processes and analyzes viability of integration into agency programs.

• Relays current system needs and limitations to be addressed with technology solutions.

• Participate in the implementation of business systems, interface changes, and enhancements.

• Assist with user acceptance testing of application enhancements.

• Assist with training on new procedures, software and/or the creation of procedure manuals.

• In coordination with staff from Office of Information Technology Services (ITS), perform duties associated with the support, maintenance, and improvement of NYSDOL computer applications and accounts.

• Write and execute SQL queries.

• Develop and use Access databases.

Additional Comments Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed during the interview.

We offer a comprehensive benefits package, including:
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting (up to 40%) and alternative work schedules to eligible employees. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Rachel Palumbo

Telephone (518) 457-1020

Fax EFax: 5184742871@fax.ny.gov

Email Address labor.sm.personnel.jva@labor.ny.gov

Address

Street New York State Department of Labor- Personnel

Room 561

City Albany

State NY

Zip Code 12226

 

Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by December 10, 2024 and submitted via email to labor.sm.personnel.jva@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID#173570, Business Systems Analyst 1/Trainee 1/2- Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity, Inclusion, and Access (ODEIA) Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575).

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at response@oer.ny.gov.