Position Information

NY HELPYes

AgencyState Comptroller, Office of the

TitleInformation Technology Specialist 2, Item #08359

Occupational CategoryI.T. Engineering, Sciences

Salary Grade18

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $65001 to $82656 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address Office of the New York State Comptroller

110 State Street

City Albany

StateNY

Zip Code12236

Job Specifics

Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.

No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program:

Non-Competitive Qualifications for appointment under the NYHELPS Program:

For appointment to an Information Technology Specialist 2, you must have:

1. A bachelor's or higher-level degree in any field and one year of experience in information technology.
OR
2. A bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science courses.
OR
3. 60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.
OR
4. A total of two years of experience in information technology.

Competitive Minimum Qualifications:
You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 52.6, 70.1, or 70.4 of the Civil Service Law.

Transfer:
For 52.6, 70.1, or 70.4 transfer to an Information Technology Specialist 2, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)

Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.

55-b/c:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)

Duties Description • Install, configure, and support enterprise operating systems including but not limited to UNIX, Linux, IBM z/OS and IBM AS/400, running on x86, IBM pSeries, and IBM zSeries hardware platforms.
• Install, configure, and support third party server infrastructure software.
• Assist in the development of, and support the adherence to, all Enterprise Server Services (ESS) technical procedures.
• Monitor and respond to support tickets in a timely manner.
• Create and manage shell scripts for automated tasks.
• Provide non-business hours support including scheduled maintenance outages, rotating on-call roster, and emergency production outages.
• Create, monitor and/or review reports each day for server status, escalating issues or concerns to the supervisor or manager when appropriate.
• Monitor resource utilization of servers running on x86, IBM pSeries, and IBM zSeries hardware platforms.
• Apply upgrades, patches, and resolve security vulnerabilities at regularly scheduled intervals.
• Provide professional support while interfacing with team members, customers, vendors, and other technical teams.
• Research and plan the maintenance process according to installation guidelines and communicate outages to customers.
• Collaborate with coworkers and other Chief Information Office (CIO) units to troubleshoot problems.
• Write and maintain documentation including infrastructure diagrams, troubleshooting articles, and upgrade plans.
• Develop and maintain recovery procedures.

Additional Comments Knowledge, Skills, and Abilities:
• Demonstrated experience in Operating Systems.
• A degree in Information Technology, Computer Science, Computer Information Systems, Telecommunications, Management Information Systems, or Computer Engineering.
• Demonstrated experience with Shell Scripting.
• Demonstrated experience with troubleshooting.
• Ability to demonstrate task ownership and complete assignments from start to finish.
• Ability to effectively work in a demanding environment with multiple priorities and customers.
• Strong oral and written communication skills.

Telecommuting:
The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.

Reasonable Accommodation:
The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.

Equal Opportunity Employment:
The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Kathy Shellhamer

Telephone 5184741924

Fax (518)-486-6723

Email Address Jobs@osc.ny.gov

Address

Street Office of the New York State Comptroller, Division of Human Resources

110 State Street, 12th Floor

City Albany

State NY

Zip Code 12236

 

Notes on ApplyingSubmit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/information-technology-specialist-2/112445 , no later than December 12, 2024.

Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.

Reference Item #08359-KKS on your cover letter for proper routing.
If you have questions about this vacancy, please contact this Division representative:
Division contact: Lisamarie Astarita, CIO_HR@osc.ny.gov