Review Vacancy
Date Posted: 12/02/24
Applications Due: 12/17/24
Vacancy ID: 173877
Position Information
NY HELPNo
AgencyState Police, Division of
TitleCommunications Specialist 2 (State Police)
Occupational CategoryOther Professional Careers
Salary Grade14
Bargaining UnitOSU - Operational Services Unit (CSEA)
Salary RangeFrom $54860 to $66634 Annually
Employment Type Full-Time
Appointment Type Permanent
Jurisdictional Class Non-competitive Class
Travel Percentage 0%
Schedule
Workweek Variable
Hours Per Week 37.5
Workday
From 12 AM
To 11:30 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
Location
County Essex
Street Address 1097 State Rt 86 Box 100
City Ray Brook
StateNY
Zip Code12977
Job Specifics
Minimum Qualifications Non-Competitive: High school graduation or possession of a high school equivalency diploma and three years of experience as a Dispatcher, including Emergency Medical Dispatch and Basic Communicator certifications
OR
Promotion: One year of service as a Communications Specialist 1 (State Police), SG-12.
Duties Description Communications Specialists (State Police) provide twenty-four hour a day, seven-day a week communications services to sworn police members and other non-sworn public safety personnel and provide telephone answering/complaint service to the general public. The Communications Specialist 2 (State Police) position performs supervisory oversight to the Communications Specialists in their dispatch point. They are responsible for creating dispatch schedules, training new employees, and administering performance programs. These positions are located at various New York State Police dispatch areas throughout the State.
DUTIES:
Directs staff in the operation of communications systems and equipment.
Monitors Emergency Medical Dispatch certification status and continuing education progress of staff.
Reviews tape recordings for quality assurance.
Ensures technology outage plans (radio, telephone, network and equipment trouble) for dispatch and non-dispatch locations within the Troop are updated.
Reviews radio logs or computerized radio log entries to ensure that radio checks are being conducted.
Assists Troop communications supervisor with any matters necessary for the operation and effectiveness of dispatch functions.
Implements and tracks testing procedures for communications devices.
Maintains and prepares logs for communications devices.
Additional Comments Resumes will be evaluated to determine whether candidates will proceed to the interview phase of the process.
The New York State Police values a diverse and inclusive workforce where the unique skills of all employees are valued in support of the mission of the Division. Qualified candidates are considered for employment without the regard to age, race, color, religion, gender identity and expression, disability, national origin, gender, sexual orientation, military or veteran status or any other characteristic protected by law. The New York State Police is an equal opportunity/affirmative action employer that accept all applications from a wide range of candidates.
The New York State Police complies with federal and state laws and makes reasonable accommodations for qualified individuals with the disabilities and/or sincerely held religious belief. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Division Personnel Office at (518) 457-3840 or personnel@troopers.ny.gov.
Some positions may require additional credentials or a background check to verify your identity.
Contact Information
Name Mr. Christopher Siciliano, Director of Human Resources
Telephone 518-457-3840
Fax
Email Address Personnelresumes@troopers.ny.gov
Address
Street 1220 Washington Avenue
Building 22
City Albany
State NY
Zip Code 12226
Notes on ApplyingKindly send a letter of intent, complete resume and proof of education to: Email to personnelresumes@troopers.ny.gov
Place in the Subject line: Comm Spec 2 Troop B
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