Position Information

NY HELPNo

AgencyHigher Education Services Corporation

TitleOffice Assistant 1

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitCSEA Local 658 (NYS Teachers’ Retirement System)

Salary RangeFrom $17 to $17 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 99 Washington Ave

City Albany

StateNY

Zip Code12110

Job Specifics

Duties Description DESCRIPTION OF JOB DUTIES:

Duties include but are not limited to:

1. Review collateral documentation received from lenders and update the Debt Management and Collection System.
2. Request Promissory Notes and storage location documentation from lenders/servicers.
3. Review loans eligible for mandatory assignment to the federal government. Process corrections for accounts that fail edits. Prepare files to be sent to the U.S. Department of Education.
4. Maintain, update and correct various spreadsheets, reports, and databases.
5. Prepare routine reports or assist others in the preparations of reports, following established guidelines.
6. Perform various clerical or office assistance tasks such as scanning documents and verifying accuracy of data from scanned documents.
7. Receive, screen, review, and verify documents, forms, promissory notes, and other documents for completeness, content, and accuracy.
8. As needed and as directed, contact various internal and external parties to obtain information.
9. Enter data and information into and retrieve data and information from computerized systems.
10. Assist in gathering or compiling data for reports, tables, or other products.
11. Process incoming and outgoing mail.
12. Filing, faxing, and scanning.
13. Other duties as assigned.

Minimum Qualifications PREFERRED QUALIFICATIONS:

• Proficient in Microsoft Office
• Work independently
• Be Detail Oriented
• Use effective time management
• Be able to communicate efficiently verbally and in writing
• Offer constructive feedback and provide suggestions to improve current procedure
• Using the skills above would allow new staff to research and resolve account issues.

Additional Comments METHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Higher Education Services Corporation

Telephone 5184747556

Fax

Email Address resumes@hesc.ny.gov

Address

Street 99 Washington Ave

City Albany

State NY

Zip Code 12110

 

Notes on ApplyingMETHOD OF APPLICATION: Apply by submitting an updated resume and cover letter to Human Resources via e-mail at resumes@hesc.ny.gov by the filing deadline listed in this posting.