Position Information

NY HELPYes

AgencyHealth, Department of

TitleAdministrative Assistant 1 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade11

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $46306 to $56743 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Rockland

Street Address 51-55 Rte. 9W

City West Haverstraw

StateNY

Zip Code10993

Job Specifics

Duties Description Assist in the supervision of all clerical staff in the registration and scheduling of outpatient services when requested and assists in outpatient clerical staff training, schedules and adherence to clerical procedures. Assist in the maintenance of the Meditech system, and in the training of Meditech to staff. The incumbent of this position will be responsible for assisting in continued education of staff members in terms of hospital policy, daily operations and computer applications. Will perform QM management within the registration process reporting results to direct supervisor and assisting in developing task list for continued training. This individual will need problem solving skills and be able to apply them in a professional manner when interacting with patients and staff members, and other duties as assigned.

Minimum Qualifications Candidates must be reachable on the Civil Service eligible OR Candidates must have one year of permanent competitive or 55b/c service in a title eligible for transfer under the provisions of Section 70.1 of the Civil Service Law.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Open Competitive Minimum Qualifications:

Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation.

Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration.





Minimum Qualifications Substitution:
The selected candidate must pass a keyboarding test that demonstrates the ability to enter text at a rate of at least 30 words per minute with at least 96% accuracy by completion of probation. Certification (e.g., IAAP Certified Administrative Professional) or associate’s degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

Additional Comments PREFERRED QUALIFICATIONS/COMPETENCIES:
3 – 5 years of experience with registration and scheduling in an outpatient setting. Experience with registration and scheduling modules of Meditech, and experience training staff in Meditech registration and/or scheduling. Excellent verbal communication skills; ability to effectively multi-task; detail oriented; ability to work in a fast paced environment. Knowledge of outpatient insurance requirements in scheduling and ability to problem solve difficult cases. Knowledgeable in Phreesia outpatient system being able to read and utilize system daily. Familiar with all steps of Meditech registration, Medicare and other insurance requirements to accurately register, train and perform quality measure checks. Ability to produce quality measurement intake in outpatient setting for reporting to supervisor and identifying departmental training needs.

Transfer candidates, you may be asked for a Social Security Number to verify your transfer eligibility.

For more information on transfer types, transfer eligibility criteria, and the current transfer determinations for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

This position is part of the NYS HELPS program. No examination is required.

This position may require travel throughout New York State including overnights to areas not served by public transportation.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Helen Hayes Hospital- Human Resources

Telephone

Fax 845-786-4783

Email Address human.resources@helenhayeshosp.org

Address

Street 51-55 Rte. 9W

City West Haverstraw

State NY

Zip Code 10993

 

Notes on ApplyingPlease submit your resume and include vacancy number when applying.
Thank you.