Position Information

NY HELPNo

AgencyLabor, Department of

TitleUnemployment Insurance Program Manager 3

Occupational CategoryAdministrative or General Management

Salary Grade663

Bargaining UnitM/C - Managerial/Confidential (Unrepresented)

Salary RangeFrom $115283 to $145682 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address 1220 Washington Ave, Bldg 12

City Albany

StateNY

Zip Code12226

Job Specifics

Duties Description The UI Program Manager 3 will act as an assistant to the Chief of Unemployment Insurance Liability and Review; oversee the management of staff who make complex determinations of employer liability for UI Taxes and coverage for individuals requesting UI benefits and staff who review and process appeals to such determinations; oversee the management and support of staff involved in the coordination of the multi-agency Misclassified Worker Task Force and fraud-related enforcement activities; and assist in the administrative responsibilities and management of the Liability and Determination Section, the Employer Account and Adjustment Section, and the Central Assignment and Collection Section. The incumbent will review and analyze various legislative proposals, operational reports and correspondence received; monitor compliance with various state and federal programs and initiatives; assist in preparation of proposals to enhance and improve current policies and procedures; prepare various correspondence, FOIL Requests, reports, and research in regards to UI operations; evaluate staff performance and conduct performance evaluations; and plan, direct and conduct formal and informal training for new and existing staff and, when requested, for staff within the Department, for other agencies and/or for external customers.

Minimum Qualifications Competitive Minimum Qualifications:

A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.


Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in an Unemployment Insurance Program Manager 3 (M-3). If you have less than one year, you must be reachable on the current Unemployment Insurance Program Manager 3 (M-3) eligible list for this location if one exists.

52.7 Non-Competitive Promotion (NCP) Qualifications:
To be eligible for NCP, candidates must be in the Department of Labor promotion field and have one year or more of permanent, contingent-permanent or 55 b/c service as a Unemployment Insurance Program Manager 2 (M-2). If 3 or fewer qualified Department of Labor Unemployment Insurance Program Manager 2 (M-2) respond to this posting, Civil Service may approve the permanent appointment of one of the qualified Unemployment Insurance Program Manager 2 (M-2) without further examination.

Note: Non-competitive refers to not competing in an examination; the appointment will be competitive.

52.6 Transfer Qualifications:
One year of permanent or contingent-permanent, or 55b/c service in a Grade 27/M-2 or higher determined to be administrative by Civil Service.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Provisional Qualifications:
DOL Employees only. One year or more of permanent, contingent-permanent or 55 b/c service as an Unemployment Insurance Program Manager 2 (M-2), Unemployment Insurance Program Manager 1 (M-1), Unemployment Insurance Program Manager 1 Chinese Language (M-1), or Unemployment Insurance Program Manager 1 Spanish Language (M-1). The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.

Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your application; your application should describe in detail the kind of service and information you provide to the general public. Omissions or vagueness may not be interpreted in your favor. Additionally, in accordance with Civil Service Law, provisional service immediately prior to a permanent appointment to this title is now credited towards the completion of probation upon permanent appointment.

Additional Comments If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed at the time of interview.

Additional Comments: We offer a comprehensive benefits package, including:
• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee’s Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Nicole Gumbs

Telephone 5184571020

Fax EFax: 5184742871@fax.ny.gov

Email Address Labor.sm.personnel.UIRecruitment@labor.ny.gov

Address

Street Department of Labor

State Office Campus, Bldg 12

City Albany

State NY

Zip Code 12240

 

Notes on ApplyingAll candidates must submit a written resume and cover letter which clearly demonstrates how they meet the minimum qualifications for the position. These documents must be received by July 22, 2025 and submitted via email to labor.sm.personnel.UIRecruitment@labor.ny.gov or mailed to the NYS Department of Labor, Personnel Bureau, Building 12, Room 561, State Office Campus, Albany, NY 12226. You must include, Vacancy ID 191806, UI Project Manager 3 – Albany, in the subject line of your email. Failure to do so may result in a delay of processing your application.

Candidates from diverse backgrounds are encouraged to apply. Department of Labor is an Equal Opportunity/Affirmative Action Employer committed to ensuring equal opportunity for persons with disabilities and workplace diversity.

New York State (NYS) is an equal opportunity/affirmative action employer. NYS Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, carrier status, gender identity or prior conviction records, or prior arrests, youthful offender adjudications or sealed records unless based on a bona fide occupational qualification or other exception.

If you are a person with a disability and wish to request that a reasonable accommodation, be provided for you to participate in a job interview, please contact: Department of Labor, Attn: Director, Office of Diversity, Equity and Inclusion (ODEI), Building 12, Albany, NY 12226 (Phone (518) 457-1984 and/or fax (518) 485-2575.