Position Information

NY HELPNo

AgencyHigher Education Services Corporation

TitleProduct Owner (Project Assistant)

Occupational CategoryOther Professional Careers

Salary GradeNS

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 99 Washington Ave Albany NY 12210

City Albany

StateNY

Zip Code12110

Job Specifics

Duties Description DUTIES DESCRIPTION:
1. Managing, developing, and maintaining product backlog: this includes gathering and documenting feature requests, user stories, and other items that need to be addressed in the product.
2. Prioritizing backlog items based on factors like business value, user needs, and technical feasibility.
3. Refining backlog items as the product evolves, and new information becomes available; update and refine the backlog to ensure it remains relevant and accurate.
4. Work with stakeholders (internal and external business users, vendor and ITS teams) to understand their needs and expectations.
5. Clarifying user stories, conditions, and acceptance criteria to translate business needs into clear and actionable user stories that the development team can understand and use to build the product.
6. Communicating the product vision, roadmap, goals, and priorities to the development team and other stakeholders.
7. Working with cross-functional teams including NYS ITS teams, vendor company, business area, development, design, and other teams to ensure the product is developed effectively and efficiently.
8. Making real-time decisions during development iterations and how to address any roadblocks that arise. Manage the release plan and adjust when needed
9. Evaluate the work completed by the development team and determine whether it meets the acceptance criteria defined in the user stories. Ensuring the product aligns with the overall vision, goals, and organizational roadmap and the product stays on track and meets the overall vision and goals set by the product management team.
10. Fostering a culture of continuous improvement, encourage the team to continuously improve the product development process.
11. Report regularly to executive leadership and steering committee on product development progress and any roadblocks or risks/issues
12. Work with steering committee and key stakeholders on making strategic decisions about the product roadmap, future feature prioritization and alignment or release planning.

Minimum Qualifications MINIMUM QUALIFICATION:
Eight years* of relevant professional experience

* An Associate's Degree may substitute two year of the required experience.
* A Bachelor's Degree may substitute four years of the required experience.
* A Master's Degree may substitute five years of the required experience.
PREFERRED QUALIFICATIONS:
• strong communication and analytical skills
• experience working on large complex multi-phase projects
• proven leadership skills
• deep understanding of Agile and Scrum methodologies
• experience in software development
• stakeholder management capabilities,
• experience in product development and backlog management
• ability to work with different vendor groups
• support activities surrounding contract management

Additional Comments TELECOMMUTING INFORMATION: Telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview.

NYS is an equal opportunity employer.

Benefits of Working for NYS

Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off
• Thirteen (13) paid holidays annually, plus two (2) floating holidays
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for CSEA or PEF; up to eight (8) days of paid sick leave annually for M/C
• Up to three (3) days of professional leave annually to participate in professional development
• Initially positions will work full-time in the office and a hybrid telecommuting schedule of up to 50% remote work can be discussed with the hiring manager during the interview .
Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Higher Education Services Corporation

Telephone 5184747556

Fax

Email Address resumes@hesc.ny.gov

Address

Street 99 Washington Ave

City Albany

State NY

Zip Code 12110

 

Notes on ApplyingMETHOD OF APPLICATION: RESUME, to apply, by July 19, 2025, please submit a clear, concise cover letter and resume, to: resumes@hesc.ny.gov indicating that you are applying for the position of Product Owner (Project Assistant). Please clearly indicate how you meet the minimum qualifications for this position.