Position Information

NY HELPNo

AgencyPeople With Developmental Disabilities, Office for

TitleKeyboard Specialist 1 - SG-06 - Posting #15-17

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $28299 to $35005 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address 25 Beaver Street

DDRO4

City New York

StateNY

Zip Code10004

Job Specifics

Minimum Qualifications Qualified applicant must currently have permanent or contingent permanent status as a Keyboard Specialist 1 in a New York State Agency; OR eligible for transfer OR be reachable on the Civil Service List

Duties Description This position will assist in the fulfillment of the Front Door Initiative. By having a clerical staff assigned to this department, the following functions can be completed by the clerical staff to give the Facilitator more opportunity to proceed with processing a Front Door request.

• Utilize various computer programs to email
• Scan and develop and maintain spreadsheets
• Relate by phone or in person to individuals, families and local agencies in a helpful and professional manner as it relates to the Front Door Process
• Evaluate telephone call inquiries for follow up and level of urgency
• Maintain spreadsheets for tracking of Front Door cases
• Schedule Front Door Sessions, including scheduling of translators for the sessions as needed
• Assist Supervisor and Team with correspondence, returning calls and addressing the needs of the department
• Photocopy and/or scan Front Door literature as needed
• Order Front Door literature; insure the material required for the Front Door Information session is available when needed
• Answer DDRO intake line, directing the call to the appropriate departments. Answer questions within their realm in a professional manner
• Participate in Front Door Information Sessions by distributing literature and maintaining an attendance sheet for all attendees.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Alicia Gonzales, Senior Personnel Admin.

Telephone

Fax (718) 430-0382

Email Address Metro.Human.Resources@opwdd.ny.gov

Address

Street 2400 Halsey Street

Human Resources Dept.

City Bronx

State NY

Zip Code 10461

 

Notes on ApplyingPlease indicate title and posting number (#15-17) on your cover letter and/or resume.