Position Information

NY HELPYes

AgencyGeneral Services, Office of

TitleOffice Assistant 2 - VID 200738

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Albany

Street Address 31st Floor, Corning Tower, ESP

City Albany

StateNY

Zip Code12242

Job Specifics

Duties Description Duties include but are not limited to:

• Provide advanced office support and serve as a lead contact for the Front Desk Team.
• Manage a multi-line telephone system, screen calls, and resolve inquiries as appropriate.
• Monitor and coordinate multiple shared mailboxes and electronic fax systems, ensuring timely follow-up and communication.
• Oversee and distribute incoming program mail, documents, and correspondence, maintaining accurate tracking and organization.
• Draft, review, and finalize various types of written materials, including reports, memos, and correspondence.
• Serve as the central point of contact for onboarding activities, ensuring orientation, access, and documentation requirements are completed accurately and on time.
• Act as the unit’s technology representative by coordinating equipment requests, system permissions, and resolving basic troubleshooting needs.
• Supervise an Inclusive Internship Program participant, ensuring proper direction and workload support.
• Efficiently utilize databases, Microsoft Office Suite, and program applications to support daily operations.
• Organize, track, and maintain unit files and documentation.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:

One year of clerical experience.

OR

Applicants may be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to Grade 7 or above and eligible for transfer under Section 70.1 of the Civil Service Law.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.

For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.

Notes:
*There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.

At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources/ZP

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

 

Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.