Position Information

NY HELPYes

AgencyAttorney General, Office of the

TitleOffice Assistant 2 (NY HELPS)

Occupational CategoryClerical, Secretarial, Office Aide

Salary Grade09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County New York

Street Address Office of the New York State Attorney General - Claims Bureau

28 Liberty

City New York

StateNY

Zip Code10005

Job Specifics

Duties Description The Managing Attorney’s Office (MAO) accepts service of process on the OAG and for the OAG’s clients. The MAO provides guidance to the OAG staff on the State and Federal Rules of the courts. The MAO files documents with the courts and serves as the liaison between the OAG and the courts. The duties are as follows:
• Assist with the daily operations of the Managing Attorney’s Office which includes, but is not limited to, accepting service of documentation at the MAO window.
• Open and close cases in the various programs used in the MAO: including but not limited to NYMatters, Access, Microsoft Office, and CourtAlert.
• Make court runs within the 5 boroughs to deliver and file documents or to pick up documents.
• Contact the various courts across the state for information on cases.
• Advise OAG staff on questions regarding filings, service to the courts, and working with United Lawyers Service.
• Forward any CourtAlert notices to the appropriate staff assigned to that particular case.
• Monitor eFax mailbox and send to appropriate Bureau.
• Answer telephone inquiries from the public, not giving legal advice.
• Becomes knowledgeable about the Court Websites and Databases.
• Answers questions for stakeholders and the public.
• Assist the general public that come to file a complaint.
• Perform other duties as assigned.

Minimum Qualifications NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE QUALIFICATIONS:
• Office Assistant 2 (CSEA SG 9, current starting salary $42,641, job rate $52,413): One year of clerical experience

OTHER WAYS TO QUALIFY:
Reachable on the Department of Civil Service Eligible list for Office Assistant 2.
OR

Eligible for a lateral transfer or eligible for transfer under 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website.

Employees appointed via the NY HELPS program are restricted for promotional appointment until their
position is covered-in to the competitive class by the New York State Civil Service Commission (CSC), or
they otherwise obtain permanent competitive status. The CSC has recently covered-in employees who
were appointed via NY HELPS on a permanent or contingent permanent basis between June 26, 2024
and June 11, 2025. Notification to employees regarding a change in their status is forthcoming. You may
wish to apply if you received a permanent NY HELPS appointment to a qualifying title within these
timeframes and are interested in this opportunity. Your eligibility for promotion will be reviewed by Human
Resources. Employees with a permanent NY HELPS appointment occurring effective 6/12/25 or later will
be addressed with a subsequent cover-in.

Additional Comments HOURS
The agency's hours of operation are Monday through Friday, between 8:30 a.m. and 5:00 p.m. (37.5 hours/week). Scheduling determinations depend on the needs of each Bureau and will be communicated during interviews. *NOTE: This is an in-office essential position*


ADDITIONAL COMMENTS
For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller (OSC) in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG. This agency does not participate in E-Verify for work authorization purpose

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Bureau

Telephone (518) 776-2500

Fax (518) 915-7754

Email Address HR.Recruitment@ag.ny.gov

Address

Street Office of the New York State Attorney General

The Capital

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingIn your submission, you must provide sufficient information to determine from your resume and/or cover letter that you meet the minimum qualifications stated above. To apply, please send your resume and cover letter to HR.Recruitment@ag.ny.gov. Be sure to include the Vacancy # and Title of the position in the subject heading of your email.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.