Position Information

NY HELPNo

AgencyInformation Technology Services, Office of

TitleInformation Technology Specialist 4 - 10244

Occupational CategoryI.T. Engineering, Sciences

Salary Grade25

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $96336 to $121413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Albany

Street Address AESB 80 S. Swan St., Flr 4

City Albany

StateNY

Zip Code12210

Job Specifics

Duties Description Under the direction of a Manager Information Technology Services 1, SG-27, within the ITS Dedicated Support Team for the Department of Corrections and Community Supervision (DOCCS). This position will lead and mentor a small team responsible for the implementation, support and maintenance of customized and commercial off-the-shelf business applications for DOCCS. The team manages critical applications 24x7.
- Participate as a technical team lead and mentor within the ITS Dedicated team for DOCCS.
- Provide end to end technical oversight for systems supported by the team, using a wide variety of knowledge of Operating Systems, Database, Network, Communications, and Application Services.
- Collaborate with software providers, architects, and business analysts on the implementation of systems to meet business requirements, system performance, scalability and other critical quality measures.
- Work closely with Data Center Hosting, Database Administration, Network and the Chief Technology Office staff to support the installation of new systems and maintenance of existing systems.
- Provide business hour and off-hour technical support and maintenance for critical systems.
- Coordinate and participate in system installations, patching and upgrades.
- Monitor system performance of commercial applications.
- Participate in security vulnerability scanning and remediation.
- Troubleshoot application network and performance issues.
- Assist with Microsoft Server operating system application configuration and tuning.
- Interface with Active Directory with new applications, requesting new accounts and aid with group membership / security.
- Configure and support web / application servers which include the support of Internet Information Services(IIS), vendor-specific and related technologies.
- Act as a technical lead supporting system migration and testing for data center consolidation projects.
Perform a full range of supervisory duties - mentor staff members, develop performance goals, and identify training and growth opportunities.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of Civil Service Law OR in a title eligible for transfer under Section 70.1 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades.

Note: If you are on the examination eligible list for the position title in this location, you do not need to respond to this posting unless you are also eligible for appointment by one of the qualifications listed above. Candidates must be reachable on the current eligible list for this title in order to be list appointed.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.
to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees’ Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

 

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.