Review Vacancy

Date Posted: 04/17/15
Applications Due: 05/01/15
Vacancy ID: 20513

Position Information

NY HELPNo

AgencyNYS Gaming Commission

TitleClerk 1

Occupational CategoryNo Preference

Salary Grade06

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $28865 to $35704 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

Location

County Schenectady

Street Address One Broadway Center

City Schenectady

StateNY

Zip Code12305

Job Specifics

Minimum Qualifications Please Note: Canvass letters will be mailed to candidates who are reachable on the current Civil Service eligible list for the Clerk 1 title.

Candidate must have one year of permanent or contingent permanent service as a Clerk 1, OR be eligible for transfer under Section 70.1 of the Civil Service Law, OR be reachable on the current Civil Service eligible list for Clerk 1; OR be an eligible 55-b or 55-c candidate.

Duties Description Duties in the Subscriptions Unit will include, but are not limited to:

• Open and prepare mail for keypunching according to Lottery Division policies and procedures.
• Enter subscription data into the subscription system Graphical User Interface.
• Review any correspondence that may accompany subscription forms and forward to appropriate individual for resolution.
• Interact with customers via phone or email to address difficulties purchasing subscription or questions about prizes.
• Answer questions from the general public and other units.
• General office tasks as needed.

Successful candidates should have good data entry skills with a high level of accuracy. Additionally, they should possess good telephone skills in order to provide high quality customer service.

Additional Comments Appointment will be contingent upon completion of a fingerprint background check before an official appointment offer can be made.

Some positions may require additional credentials or a background check to verify your identity.

Contact Information

Name Human Resources

Telephone (518) 388-3360

Fax (518) 388-3368

Email Address Human.Resources@gaming.ny.gov

Address

Street Attn: Human Resources

PO Box 7500, One Broadway Center

City Schenectady

State NY

Zip Code 12301

 

Notes on ApplyingPlease submit a cover letter and resume indicating that you are applying for Clerk 1 and include the Vacancy ID number. Please include your current Civil Service title and clearly indicate how you meet the minimum qualifications for this position. Your Social Security Number may be required in order to confirm your eligibility.