Position Information

NY HELPYes

AgencyAttorney General, Office of the

TitleCollection and Civil Prosecution Specialist 1 (NY HELPS)

Occupational CategoryLegal

Salary Grade14

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary RangeFrom $56506 to $68630 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Schedule

Workweek Mon-Fri

Hours Per Week 37.50

Workday

From 8:30 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

Location

County Rockland

Street Address Office of the New York State Attorney General

Helen Hayes Hospital Rte 9W

City West Haverstraw

StateNY

Zip Code10993

Job Specifics

Duties Description Under the general direction of an Assistant Attorney General and supervision of a Collection and Civil Prosecution Specialist 2, the Collection and Civil Prosecution Specialist plays an important role in managing and resolving medical debt accounts in a fair and professional manner.
• Review, process, and manage assigned medical debt accounts to determine appropriate collection strategies, including preparation of write-off recommendations when collection is unlikely or not cost effective.
• Conduct thorough investigations to gather and analyze relevant information, including debtor identification, liable third parties, payment histories, credit reports, and asset information.
• Utilize a variety of research tools and databases to locate debtors and responsible third parties and to identify potential sources of recovery.
• Communicate professionally with debtors, third parties, and legal representatives by phone and in writing to explain debt obligations, payment options, and eligibility for financial assistance.
• Develop and manage payment arrangements, monitor incoming payments, prepare billings to insurance carriers and other third-party payers, and negotiate settlements in accordance with established guidelines.
• Initiate and support collection efforts by preparing and processing legal and administrative documents, including demand letters, restraining notices, information subpoenas, judgments, and estate claims. Produce invoices for patients as required.
• Research available assets and benefits, including real property, pensions, Social Security, and federal veterans’ benefits, to support collection efforts.
• Coordinate with internal and external partners to obtain appraisals, conduct asset searches, and pursue appropriate enforcement actions.
• Maintain accurate and timely account records and ensure proper documentation of all collection activity.
• Prepare detailed monthly and quarterly reports summarizing collection efforts, outcomes and payments received.
• Serve as a liaison with the hospital and nursing homes to obtain necessary documentation and provide updates on account status.
• Provide responsive support to attorney and staff, assisting with case preparation and daily case management as needed.
• Utilize Microsoft Word, LEXIS, and OAG case management packages to support unit’s mission.
• Perform other duties as assigned.

Minimum Qualifications NY HELPS:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

NON-COMPETITIVE QUALIFICATIONS:

Two years of full-time experience in the collection of debts or two years of full-time experience as a Legal Assistant.

Substitution:
An associate or higher degree in legal assistant/paralegal studies or law from a regionally accredited college or university accredited by the Accrediting Council for Independent Colleges and Schools (ACICS), or one cited by the American Bar Association (ABA) as following acceptable practices; or completion of a legal assistant/paralegal studies non-degree certificate program where the certificate was issued by a regionally accredited or ACICS accredited college or university or one cited by the American Bar Association as following acceptable practices may substitute for two years of experience.

OTHER WAYS TO QUALIFY:
Reachable on the Department of Civil Service Eligible list for Collection & Civil Prosecution Specialist 1.
OR

Eligible for a lateral transfer or eligible for transfer under 70.1 of the Civil Service Law by having one year of permanent competitive service in an appropriate title. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website.

OR

55 B/C: This position is eligible for 55b/c appointment, and candidates with 55b/c eligibility are encouraged to apply. To be eligible for a 55b/c appointment, the candidate must be enrolled in the Civil Service 55b/c program and meet the minimum qualifications listed above.

Additional Comments We are seeking talented and motivated support staff to work with our attorneys in the State’s law firm. The selected candidate will be part of a fast-paced office, gaining experience while providing public service on behalf of the State of New York. The Attorney General serves the public interest of all New Yorkers in matters affecting their daily lives, enforcing laws to protect consumers, tenants, patients, workers, investors, and charitable donors. The office coordinates statewide civil and criminal investigations, promoting economic and social justice, encouraging harm-reducing public health strategies, and preserving the state’s environment.

Careers with the State offer multiple benefits, including paid vacation leave (13+ days per year), sick leave, paid State holidays off, health insurance including vision & dental, entry into the NYS retirement (pension) system, education and training, eligibility for public student loan forgiveness, and job stability with promotional opportunities. Workplace flexibilities include multiple options for employees, including telecommuting (up to two days per week) and alternative work schedules.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller (OSC) in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

The Office of the NYS Attorney General (OAG) cannot provide sponsorship for work authorization. Candidates need to be authorized to work in the United States to be employed by this agency. It is incumbent upon employees to maintain work authorization for the duration of their employment with the OAG. This agency does not participate in E-Verify for work authorization purposes.

Some positions may require additional credentials or a background check to verify your identity.

How to Apply

Name Human Resources Management Bureau

Telephone (518)776-2500

Fax

Email Address HR.Recruitment@ag.ny.gov

Address

Street Office of the New York State Attorney General

The Capitol

City Albany

State NY

Zip Code 12224

 

Notes on ApplyingTo apply, please submit a cover letter that includes a statement describing how you meet the minimum qualifications and a resume to hr.recruitment@ag.ny.gov. Please be sure to include the Vacancy ID # and job title in the subject of your email.

Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.

For more information about the Attorney General's Office visit www.ag.ny.gov.